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Outstanding!

My visits to Dr. Coleman and his staff have been so pleasant, I don't often spend time "thinking" about them. The entire staff is so pleasant and professional there is absolutely no apprehension on my part before a visit, and following my visits I have been extremely satisfied.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Frank Manning – Apr 28, 2022

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I did not care of the way I was treated.

What went well

No results

What could be improved

Didn't trust the provider's decisions

1 other person found this helpful

Helpful

Mar 28, 2022

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He is caring and listens. I highly recommend him!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Tabatha Mcgee – Sep 21, 2021

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Very friendly reception and staff. Dr. Coleman was very personable and caring and knowledgeable.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Madison, AL – Jun 16, 2019

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Great staff! Excellent experience. Would recommend to anyone needing dental care.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

Helpful

Linda Howell in Pelham, AL – Dec 22, 2018

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Dr. Coleman is awesome and he loves music!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Joey H in Madison, AL – Dec 07, 2018

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I have horrible anxiety about visiting the dentist. I've had bad experiences in the past & really didn't ever want to go again. I contacted Dr. Coleman's office after recommendation by another dentist. I reluctantly made an appointment & couldn't be happier that I did. His entire staff, from front desk to dental tech to Dr. Coleman, went out of their way to make me comfortable. Best dentist visit ever & I have no hesitation about returning for my next visit. I'll never miss another dental appt!

What went well

Office environment
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Stacie – Jun 22, 2018

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Very professional and polite.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Tonya in Athens, AL – Mar 22, 2018

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Dr. Coleman is an outstanding dentist who has cared for my dental needs since he opened his practice. The entire staff is superb!!!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Myra Ashley in Decatur, Alabama – Jan 12, 2018

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Great people

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Dec 21, 2017

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Dr Coleman and his office staff are fabulous. They all are so friendly and courteous as soon as you walk in the door. Dr Coleman always takes the time to discuss my options and recommend the best solution whenever I need dental work.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Judith Rickard in Lexington, AL – Dec 07, 2017

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I have been going to Dr. Coleman ever since he took or Dr. Walker'spractice. He is a excellent dentist , and has the best staff ever.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Cathy Walker in Athens, Al – Aug 31, 2017

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I got seen the next day after it was determined that I had a broken tooth and needed a root canal. I would definitely recommend Dr. Coleman.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Billy Caldwell in Athens, AL – Aug 21, 2017

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I would highly recommend Dr. Coleman to anyone who needs dental care. Dr. Coleman takes a holistic approach to treating patients with one's long term health in mind. He utilizes up-to-date technology and treatment techniques that will protect and serve the patient's well being. Dr.. Coleman's assistants and office staff are extremely professional and accommodating. The whole dental experience is very smooth and trouble free each time I see him. He has been my dentist for 20 years.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Athens, AL – Aug 04, 2017

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Know Before You Go

About Me

care philosophy

Valley Smiles Dental Care strives to provide lifetime care to the Athens area because oral health is integral to overall health Our philosophy is to provide care that will be in your best interest now and in the years to come so you have a smile that will last a lifetime

biography

Alan W. Coleman DMD is a native of Limestone County. After graduating from Birmingham Southern with a BS in Chemistry he was accepted into dental school at University of Alabama in 1979 and finished in June of 1983. He did a residency in Prosthodontics...read more