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Dr. Albert Chow, DDS

Dr. Albert Chow, DDS

Dentistry

Dr. Albert Chow, DDS is a dentistry practitioner in Thousand Oaks, CA.

4.8 Star Rating
Based on 83 reviews 4.8 Star Rating (83 reviews)

Practice

315 S Moorpark Rd Thousand Oaks, CA 91361
Patient Favorite Award

Dr. Chow is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Chow's Reviews

Likelihood to recommend Dr. Chow

4.8
83 ratings, 47 with a written review
5 star
95%
95%
4 star
1%
1%
3 star
0%
0%
2 star
0%
0%
1 star
4%
4%

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Dr. Chow and his office staff are the best team I’ve ever experienced with other dental offices. Dr. Chow is a kind man and an exceptional dentist!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kari M. – Apr 06, 2025
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Fire Chief Sanders
Dr. Chow of Model Smile Dentistry is by far hands down the best dentist in SoCal. He is always very kind and uses cutting edge technology in his practice. Dr. Chow’s practice is expertly managed by Susan. Her office staff including hygienists are all very nice and like Dr. Chow they are very well educated and they treat each patient with professionalism, caring and respect. I highly recommend Model Smile Dentistry for any and all of your dental needs!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Fire Chief Sanders – Jan 24, 2025
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Who Is He
This doctor was a robot. No bedside manner, no personality, and no cariing for a patient looking for expertise and comfort. He said I needed 5 procedures when I came for a consultation for one. No one talked to me about cost, but gave me a business card of who to go to for a root canal. No explanation of why I needed it. My instincts told me to get a second opinion. I was right. Details would be too long to post, but 3 major procedures were unwarranted and 6 reg exam x-rays would not have been enough for the diagnosis he gave. I am shocked by all the positive posts. I can’t be the only one with a negative experience. The tech who did my x-rays was great even though she had a tiny room to work in with limited space for huge equipment. Do better Dr. Chow.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Ms. Dissatisfied – Jan 17, 2025
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Dr. Chow is the best!
I am so afraid to go to the dentist for any reason. Dr. Chow and his staff have changed my whole perception of going to the dentist. I love getting my teeth cleaned because I know any potential issues are caught early. If there’s an issue, Dr. Chow is on it and takes into account my extreme anxiety. I recommend for anyone who fears going to the dentist!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 09, 2024
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I had 9 cavities. I have a huge needle fear. I didn't know how I was going to get my cavities filled. I found him online and found out he did laser dentistry. I was able to get my cavities filled needle free. Later on I found out what was causing my cavities was due to acidic salvia. He told me I had acidic salvia but didn't tell me what I could do about it or the cause or how to prevent cavities. Also the lady at the front desk had attitude and charged me wrong. We got it sorted out. So make sure you pay before . would have been 5 stars but for those reasons I brought it down to 4 stars.
What went well
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
Helpful
Jun 03, 2024
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As always, Dr. Chow and his staff were wonderful. From the minute you walk into his office, you are aware of the highest level of professionalism . Dr. Chow is constantly learning the newest dental procedures and he has the latest state of the art equipment.If you have serious health conditions you can be assured your dental needs will be met with caring, knowledgeable and professional care.Dr, Chow is fabulous!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
P. C. Maple – Mar 20, 2024
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I will never be afraid of the dentist again!
From the minute I walked in I felt at ease. The whole staff was friendly. The hygienist was very upbeat and professional and did an amazing job. The doctor was patient, listened carefully and very professional and reassuring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pamela Stephens – Jan 18, 2024
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Cleaning Appointment
My family and I have been going to Dr. Chow for a number of years. Everyone on his team is professional and knowledgeable and they strive to make your visit a pleasant experience. Dr. Chow has the latest in dentistry technology which he uses to focus on patient health and preventative care.
What went well
No results
What could be improved
No results
Helpful
Dec 12, 2023
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The best of the best!
Professional, knowledgeable and friendly staff. Dr Chow is a gifted Dentist, straightforward, confident, extremely proficient, professional and friendly!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Larry Marseglia – Nov 21, 2023
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The best dentist you'll ever find
I've been going to Dr. Chow for over a year now, after not having gone to a dentist in many years. I didn't trust dentists - both my wife and I have had awful experiences with dentists in the past. Dr. Chow and his whole team are caring and respectful. I feel very welcomed and *appreciated* at his office. This isn't just some random dentist who's trying to fleece his patients. Dr. Chow is genuinely caring - he wants the best for his patients - and he's also extremely skilled and knowledgeable. I'm so very glad I found this office. I don't fear going to the dentist anymore!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Raj – Jun 28, 2023
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Root canal extraction
Dr. Chow and team were wonderful! They took such great care to explain everything and ensure I was comfortable the entire time. I highly recommend them.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 24, 2023
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Hygienist excellent -dentist exceptional
Teeth were cleaned thoroughly. Dr. Chan did fillings. Very professional & thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 10, 2023
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Best Dentist Ever
This was my fifth procedure since June and, as always, everyone on the staff and Dr. Chow were extremely professional, highly competent, supportive, detail oriented and very friendly. My teeth were in bad shape and I feel that Dr. Chow is saving my life. I understand why someone said that they drive 70 miles to see Dr. Chow.....I would do the same, but I am very lucky to only be 5 mins away from his office! If you want the best dentist in the LA area, no, in Calif, Dr. Chow is your man!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeri O. – Sep 29, 2022
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Amazing service
Why do I drive 70 miles round trip to go to the dentist? Because my experience is amazing from beginning to end. From the personal greeting by Susan at the front office to my amazing dental hygienist Laura, to the personal attention of Dr. Chow, it is always a pleasure to see everyone at Model Smile!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike Stathopoulos – Jun 10, 2022
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Dr. Albert Chow (and staff)
Dr. Chow and his staff took excellent care of me. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joseph – May 27, 2022
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Excellent practice using the latest technologies
Friendly staff, and gentle and understanding hygienist. Dr Chow was very kind and using non-toxic technologies. Excellent work.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Apr 25, 2022
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Amazing office
Went to the office today for my annual cleaning this office is very caring and detailed feels good to have a dentist that knows what he’s doing. Hygienist is also amazing
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jim K – Apr 06, 2022
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Honest. Good bedside manner.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Lee – Mar 25, 2022
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Excellent Dental Care
My dental exams, cleanings, and X-rays are always thorough, thanks to the professionalism and skill of hygienist Laura. Dr. Chow and his staff are fully committed to patient care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patti Yomantas – Mar 02, 2022
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Good experience, good energy and knowledgable dentist I felt I could trust.
What went well
No results
What could be improved
No results
Helpful
Brenda – Jan 27, 2022
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About Me

care philosophy

Dr. Albert Chow, employs his dental expertise to keep his patients as lifelong members of his extended family. Not only is Dr. Chow highly trained with multiple degrees in the field of dentistry and board certification, but he is also well-known...read more

biography

Dr. Albert Chow's passion for providing safe, holistic, state-of-the-art dentistry to his patients is evident in everything he does. He has a personal mission to educate his patients to ensure they understand their treatment plan. 
...
read more
  • Dentistry

  • Cosmetic Dentistry

  • Holistic Dentistry

  • English

  • Spanish

Patient Favorite Award

Dr. Chow is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Office315 S Moorpark Rd Thousand Oaks, CA 91361
    1