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Dr. Alfred Theis III, DDS

Dr. Alfred Theis III, DDS

Dentistry

Dr. Alfred Theis III, DDS is a dentistry practitioner in Sebastian, FL. He is accepting new patients.

3.1 Star Rating
Based on 14 reviews 3.1 Star Rating (14 reviews)

Practice

7762 Bay St Ste 9 Sebastian, FL 32958

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Dr. Theis III' Reviews

Likelihood to recommend Dr. Theis III

3.1
14 ratings, 8 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
0%
0%
2 star
7%
7%
1 star
43%
43%

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Most uncaring dental office
Went there for almost 10 years when I ran into a problem and was in severe pain for extended period of time with infection I was left to hang by a thread. No help no continuity office manager completely uncaring and calls the shots, Dr. Theiss, and the office manager needs to retire. Go somewhere else.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jan 03, 2025
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Dr. Theis III has been my dental Dr. for over 30 years and I have no complaints. Those who are upset about a $10.00 bill or a charge of $53.00 for a teeth cleaning they claim they didn't need are, and always will be, impossible to please. Staff are very professional and supper friendly. Just my kind of people. I own a local business and for every one who has a complaint (who lets all of us know about it), there are 100's who are satisfied and you never hear from them. Such is life.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Duane – Dec 11, 2024
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Horrible
This place tries to charge you for cleanings you do not need, I have taken care of my teeth all 26 years of my life. The dental hygienist even said 'Oh you have taken good care of your teeth, you have never had a filling, all you need is a cleaning' Then proceeds to tell me my cleaning will be $53 dollars, I asked why the charge as my insurance covers 2 cleanings a year she said based on my code it will be $53. I then proceeded to call the insurance company who called the office come to find out they were trying to charge me for periodontal cleaning which is $53 instead of a normal cleaning. The hygienist states 'Dr Theis decided on that based on your X-ray' (He NEVER came and looked at my teeth in person). I told her if they are going to charge me for unnecessary cleanings then they can keep it and I will go somewhere, where they will explain everything such as the types of cleaning and the reason behind it. DO NOT GIVE THEM BUSINESS!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 25, 2024
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Very caring and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Dean Woolery – Feb 22, 2021
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Dr is very informative and professional. He respects my low tolerance to pain.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Kathy B – Jun 26, 2020
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I broke my tooth and went to another Dentist in same complex as Dr. Theis, BIG MISTAKE!. Fortunately I decided to check into the cost for a crown and found I could save hundreds of dollars at Dr. Theis' office in comparison to other offices in town. He has been in his location as has his GREAT staff for 25 years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Mary Matheson – Jan 25, 2020
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Horrible!!! This office charged me 10.00 "co-pay" Even tho my insurance had no co-pay for exam. They took 2 x-rays doctor examed, about 4 seconds used no probe, made no comments and left... Hygienist came back in gave me a faded reproduced page that said I needed a periodontal maintenance "deep cleaning", because it was determined I had bone loss....Really! for 65.00. These people are clearly scammers...
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Oct 15, 2019
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Be careful when it comes to paying for services with your insurance and getting charged the correct amount. I received a cleaning from the hygienist which was supposed to be at no charge and was charged $65 for a Deep Cleaning which I did not receive. When I contacted the insurance company NO PAPER WORK was filed regarding the procedure.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
15 others found this helpful
Helpful
Eric in Sebastian, FL – Jan 14, 2016
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About Me

biography

Dr. Alfred Theis III, DDS is a dentistry practitioner in Sebastian, FL. He is accepting new patients.
  • Dentistry

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Locations

Practice

Office7762 Bay St Ste 9 Sebastian, FL 32958
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