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Dr. Andrew Shannon, DMD

Dr. Andrew Shannon, DMD

Pediatric Dentistry

Dr. Andrew Shannon, DMD is a pediatric dentistry practitioner in Vienna, VA.

4.3 Star Rating
Based on 30 reviews 4.3 Star Rating (30 reviews)

Practice

301 Maple Ave W Ste 200 Vienna, VA 22180

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Dr. Shannon's Reviews

Likelihood to recommend Dr. Shannon

4.3
30 ratings, 16 with a written review
5 star
83%
83%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
17%
17%

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The best of the best!
The best pediatric dentist practice - professional, friendly and accommodating. My son loves it and most importantly they get the job done. Dr. Jason is a consummate professional and his team is perfectly trained to take care of kids and leave them with a positive experience, so that they love the dentist and want to come back.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 08, 2024
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Move on to other dentist
• Handling Patient Disagreements: The clinic did not handle patient disagreements well. The residue of the argument persists.• Lack of Pediatric Focus: From my perspective, the clinic may not be well-trained to deal with patients with younger children who are afraid of doing cleaning.• Unprofessional Behavior: The doctor exhibited unprofessional behavior by consistently cutting off my sentences, particularly after I declined unnecessary x-rays for my children. It's worth noting that this decision was not financially motivated, as our insurance covers x-rays once per year; it was about the necessity.• Dentist Interaction: During the visit, the hygienist asked questions while the kid had a full mouth of toothpaste. Dr. Shannon attributed the whining to my entrance into the room, placing blame on me.• Insurance Complaints: Dr. Shannon complained about our insurance, United Concordia, suggesting it was subpar compared to others, and mentioned he could deny United Concordia if he wished
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Zhuo – Nov 22, 2023
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My child had a complicated dental history and needed extensive dental work. I was reluctant to have the dentist use general anesthesia. Dr Shannon was amazing. He was quick and professional and took care of everything in just two easy appointments without general anesthesia. Hi I’m so happy with the results! His support staff was amazing too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shahbano Bilgrami – May 04, 2021
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Dr Shannon and his staff keep my kids relaxed during their visits. They take time to answer my children’s and my questions. Everyone there has a kind, easy personality. Now, my kids don’t mind going to the dentist. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mother of 6 and 10 year olds – May 04, 2021
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They are handling the CDC guidelines like a pro. The staff is amazing, walking you through the new procedures and making you feel as comfortable as possible.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cac – Jun 16, 2020
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Tooth town is always friendly and professional. We love the office and find that we have always had a very pleasant experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 11, 2020
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Super friendly welcoming dentist group! On time appointment, no delays. Both of my 12 year old boys said that everyone was so nice while they were seen at the same time for their teeth cleaning. We are all very pleased with Dr. Shannon and staff. You want your kids to be patients here!!! ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Christina Laine – Feb 13, 2020
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Great staff and a great dentist, I’ve been taking my daughter here for years
What went well
No results
What could be improved
No results
Helpful
Dec 20, 2019
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Is a wonderful doctor, also the personal care of my child’s all time
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 26, 2019
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My kids like to go their appointments. Because the office environment is so kid friendly and Dr. Shannon too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Beyaz – Sep 30, 2019
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Dr. Shannon has been a great blessing for our family. My kids LOVE him. He is personable, professional, and trustworthy. Even when two of my children needed dental work at young ages, he knew just how to make what could have been scary experiences for them into very positive ones. We drive over an hour to see him, and you would think we were going to Chuck E. Cheese or something, the way my kids get so excited about it. They actually ASK to get their teeth fixed! So crazy! Thank you Dr. Shannon!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 09, 2018
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My 8 yo has been seeing Dr. Shannon since he was 2, and we’ve always had a great experience. Short wait times.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 06, 2018
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Excellent!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oakton , VA – Feb 13, 2017
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Dr. Shannon is very patience taking care of our special-needs-son. You are the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Grace Field in Centreville, VA – Jan 17, 2017
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Excellent Service!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jose Cruz in Vienna, VA – Jan 03, 2017
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Every time we go his staff is friendly and professional. He does a thorough job and explains everything clearly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
RC in Vienna, VA – Nov 09, 2016
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About Me

biography

Dr. Andrew Shannon, DMD is a pediatric dentistry practitioner in Vienna, VA.
  • Pediatric Dentistry

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Locations

Practice

AJ Shannon DMD PLC301 Maple Ave W Ste 200 Vienna, VA 22180
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Compare Dr. Andrew Shannon, DMD with other Pediatric Dentistry Practitioners near you