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Dr. April Hearns, DDS

Dr. April Hearns, DDS

Dentistry

Dr. April Hearns, DDS is a dentistry practitioner in West Chester, OH. She is accepting new patients.

4.2 Star Rating
Based on 9 reviews 4.2 Star Rating (9 reviews)

Practice

8919 Brookside Ave Ste 102 West Chester, OH 45069

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Dr. Hearns' Reviews

Likelihood to recommend Dr. Hearns

4.2
9 ratings, 7 with a written review
5 star
78%
78%
4 star
0%
0%
3 star
0%
0%
2 star
11%
11%
1 star
11%
11%

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So happy
After seeing Dr Hearns for years my insurance changed and I had to find another dentist. Oh, man, I couldn’t wait to come back! Dr Hearns is just wonderful and very professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Beth – Nov 12, 2024
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This office has a very accommodating schedule. Spa like atmosphere with aroma therapy warmed towels. Very up to date technology and professional staff. My teeth feel amazing. They are gentle here.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
West Chester, OH – Nov 01, 2017
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Dr. Hearns is fantastic. However, the people surrounding her are atrocious. The dental assistant is a problem. It felt like she used the suction device, jammed into my mouth, to lean on and hold herself up while she filled cavities. That is not an exaggeration. I left with scratches and cuts in my mouth. The fillings are rough and apparent. It's been several weeks I can still feel which teeth she worked on. Lastly, there was an administrative issue on their end towards which they seem apathetic.
What went well
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Cincinnati, OH – May 10, 2017
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I have had a very positive experience with Dr. Hearns and her staff. My entire family goes to this office and every one of us have nothing but good things to say. I always feel Dr. Hearns takes time to listen and explain treatment and options. I have always found the treatment received to be excellent. The entire staff is friendly and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
West Chester, OH – Apr 19, 2017
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I felt that the receptionists, dental assistants and the dental hygienist were all very friendly and informative and made me feel at ease. Dr. Hearns is definitely the friendlier of the two dentists there. Overall, neither dentist made me feel at ease during my visits. They failed to tell me what they were doing at each step of the procedure. They were just in and out and were not very personable. I won't be returning and feel that the procedures were not done correctly as I am having issues
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
West Chester, OH – Apr 12, 2017
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Dr.Hearns establishment and her staff are mature and professional and I'd highly recommend her.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Seanee in Cincinnati ohio – Apr 09, 2017
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My experience with Dr Hearns and her was amazing.She treated both my son and I with respect and integrity. The best dentist eve!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
West Chester – Feb 16, 2016
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About Me

biography

Dr. April Hearns, DDS is a dentistry practitioner in West Chester, OH. She is accepting new patients.
  • Dentistry

  • Cosmetic Dentistry

  • Emergency Dentistry

  • Orofacial Pain Dentistry

  • Orthodontics & Dentofacial Orthopedics

  • Pediatric Dentistry

  • Sleep Medicine Dentistry

  • Sports Dentistry

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Locations

Practice

Dentistry Details8919 Brookside Ave Ste 102 West Chester, OH 45069
1

Practice

THCC Lincoln Heights Pharmacy1401 Steffen Ave Cincinnati, OH 45215
2