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Dr. Arthur Abercrombie, DMD

Dr. Arthur Abercrombie, DMD

Dentistry

Dr. Arthur Abercrombie, DMD is a dentistry practitioner in Pueblo, CO. He is accepting new patients.

3.5 Star Rating
Based on 145 reviews 3.5 Star Rating (145 reviews)

Practice

141 S Purcell Blvd Ste 120 Pueblo, CO 81007

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Dr. Abercrombie's Reviews

Likelihood to recommend Dr. Abercrombie

3.5
145 ratings, 18 with a written review
5 star
53%
53%
4 star
10%
10%
3 star
3%
3%
2 star
3%
3%
1 star
30%
30%

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Dr. Abercrombie took great care of me and my girlfriend. His staff was some of the friendliest I've experienced. Other offices staff usually are rude and disrespectful but everyone I spoke with was so nice and polite and funny. Its nice going to the dentist and actually having a good time. I would recommend coming here.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
16 others found this helpful
Helpful
Sep 04, 2020
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Great Doc, clean office and awesome staff! I love it here, honestly the best dental experience I've had in Pueblo.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
16 others found this helpful
Helpful
Sep 04, 2020
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My wife and I started going to Dr. Abercrombie on July 12, 2017, mainly because his office was just down Purcell street from our new home. He was congenial with nice staff back then. But gradually he became less engaging and his staff turned over at record pace. He also tried 1 or 2 potential partners, neither of which stayed. The old saying that "the client is always right" doesn't work with this guy or his staff. His discount system was ambiguous and his staff started asking for full payment before even doing the work. His hygienists became less competent to the extent that they didn't even check for periodontal disease. The final straw was an antibiotic that I forgot to take for protection from a hip replacement before cleaning but he did give to my wife who also forgot, for protection from knee replacements. We left after he fired me as a "difficult patient" on January 13, 2020. We switched to Pueblo Modern Dentistry which has more competent staff, and we highly recommend.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
16 others found this helpful
Helpful
Fredric Uehling – Aug 16, 2020
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This guy is TERRIBLE!!!! He does crowns that aren't necessary and does a horrible job at them. He filed the tooth under my crown in to a numb where someone tried to fix his work and the tooth broke and had to be removed and will need a implant. He also did a crown of my friends that did the same thing . He had a new dentist who was hired who did the wrong crown on the wrong tooth and didn't know how to use equipment. I was in that chair from 3 PM until 10pm. He makes the assistant's encourage you giving them a 5 star rating on Google so they could get a bonus . He goes through staff constantly. Save yourself, find someone who knows what there doing that benefits the health of your teeth. This guys is a nightmare!! Also he didn't refund my crown when he fixed them twice and still didnt do it right
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Jessica Gonzales – Jul 21, 2020
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?? worst dentist ever My new dentist was appalled by abercrombie's work
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Jul 03, 2019
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My mother went in because she was having some pain from cutting her gum with some floss and when she went in the dentist Mr. Art Abercrombie said she needed a root canal but she has never had a filling in her life. Both the doctor and assistant were very pushy even when she became overwhelmed. They were persistent on upselling anything and everything that they could get there hands on. PLEASE NO ONE USE THIS COMPANY EVER!
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Pueblo, CO – Mar 19, 2019
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This guy is absolutely the worst dentist. He has his staff charge patients in full when their insurance covers treatments and finds cavities where none exists. Said I had a cavity and drilled a hole in a cap on my tooth and filled it. Never go here.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Pueblo – Jan 31, 2019
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Great dentist! Would recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Oct 15, 2018
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Great dentist!
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
Pueblo West, CO – Jul 31, 2017
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Not a very good dentist. Fine for cleaning work but the other stuff he does is suspect. Get a second opinion.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Pueblo, CO – Jul 24, 2017
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The office is nice but Abercrombie is the worst dentist I have ever been to.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Val – Jul 01, 2017
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Lacks integrity
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Pueblo, CO – Apr 11, 2017
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Great dentist
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Apr 04, 2017
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Excellent dentist!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 01, 2017
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Ask to see pictures of supposed problem areas before getting work done here. Not sure about this guy.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
PC – Mar 31, 2017
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Dr. Abercrombie is a great dentist and the staff at west mountain dental is this best. Very nice people who are honest and good at what they do.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Pete in Pueblo West, Colorado – Feb 20, 2017
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Immature and inexperienced
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Ellen in Pueblo Wes, Colorado – Jan 06, 2017
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Great dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jason in Pueblo West, Co – Dec 14, 2016
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About Me

care philosophy

We have state of the art dental practice conveniently located in Pueblo West. We believe in patient centered care, excellent customer service, and individual attention. We are dedicated to providing you with a smile you can be proud of in a relaxing caring environment. 

biography

Dr. Abercrombie was born in Denver. He served 4 years in the Marine Corps before earning a Mechanical Engineering degree from the Colorado School of Mines. He lived in Grand Junction working as an oilfield engineer before earning his Doctor of...read more
  • Dentistry

  • Pediatric Dentistry

  • Endodontics

  • Cosmetic Dentistry

  • Sedation Dentistry

  • Laser Dentistry

  • Neuromuscular Dentistry

  • Sports Dentistry

  • Orofacial Pain Dentistry

  • Sleep Medicine Dentistry

  • Emergency Dentistry

  • Midwestern University

    Medical School
  • Midwestern University In Arizona

    Medical School
  • Colorado School Of Mines

    Undergraduate School

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Locations

Practice

West Mountain Dental141 S Purcell Blvd Ste 120 Pueblo, CO 81007
1

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