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Dr. Barry Sautter, DDS

Dr. Barry Sautter, DDS

Dentistry

Dr. Barry Sautter, DDS is a dentistry practitioner in Charlotte, NC. He is accepting new patients.

2.6 Star Rating
Based on 11 reviews 2.6 Star Rating (11 reviews)

Practice

7725 Ballantyne Commons Pkwy Unit 201 Charlotte, NC 28277

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Dr. Sautter's Reviews

Likelihood to recommend Dr. Sautter

2.6
11 ratings, 8 with a written review
5 star
36%
36%
4 star
0%
0%
3 star
9%
9%
2 star
0%
0%
1 star
55%
55%

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Pushes unnecessary procedures; not trustworthy
Great report on teeth for years; moved to NC and got new dentist (Sautter). Suddenly needed fillings and mouth guards and more. Tries to sell you by using fancy dental terminology. God forbid if you have an issue with your bill; he gets defensive. Staff isn’t friendly. Bad experience. Never again.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Goodteeth23 – May 15, 2022
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Beware!
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jan 02, 2021
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Barry Sautter is the used car saleman of dentists. You will quickly find out that he maniplualtes the status of your teeth to make you feel as though you should spend more money. Whether a crown or a cavity, you just never knew if you needed work done, or if Barry was trying to make his number (always selling - UGH). Oh yeah, and his staff is NOT NICE. Fake nice that feel awkward, but the fish rots from the head - its Barry. Last warning, Barry and new dentist made major mistakes during treatment, like nicking a crown while working on adjacent filling. How fun was it to have a crowrn removed and replaced due to incompitence. I finally took my family of 6 and left after a number of years of unpleasant office visits. Read up on Barry's 1 star ratings. All say the same things... Don't go to Sautter!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
BB – Apr 30, 2020
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Dr. B was always up front with concerns and tried to be proactive on dental care, to avoid future issues. Dental work has been much less painful that prior Dentists I have worked with. I would recommend anyone give this office a try.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 26, 2020
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In September, I had a very intense toothache. Dr. Sautter said that the tooth had to be removed. I opted for a permanent bridge instead of an implant. After two permanent bridges and four months later, my second permanent bridge broke one month after it was installed. The first permanent bridge was so painful that it had to be removed and a new one made for me. I am returning to have the rest of the second broken bridge removed tomorrow, I do not know what the next steps will be. I am frustrated with this process.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
4 others found this helpful
Helpful
Comitis – Jan 21, 2020
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Dr. Sautter is a great dentist who I'd recommend to anyone. I've never felt like he has performed or recommended any services that I deemed unnecessary nor has he ever been pushy. He always gives me details (the "how" and "why") about any issues that are discussed. His staff is also great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 24, 2019
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If you like to be sold to like a used care salesman, Dr. Sautter is your guy! He constantly pushed unnecessary procedures like crowns and redoing fillings on teeth that I had no issues with. Just looking to make lots of money off gullible patients with good insurance.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
May 03, 2017
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Dr. was a bit pompous. Didn't really give me a choice regarding my own options - rather, did a lot of talking 'at' me, telling me what needed to be done, a bit holier-than-thou. I like to see health practitioners who partner with patients, not act like they're superior. Not a good experience.
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
jtb9265 in Charlotte, NC – Jun 25, 2016
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About Me

biography

Dr. Barry Sautter, DDS is a dentistry practitioner in Charlotte, NC. He is accepting new patients.
  • Dentistry

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Locations

Practice

Barry M. Sautter D.D.S. P.A.7725 Ballantyne Commons Pkwy Unit 201 Charlotte, NC 28277
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Practice

Daylight of Charlotte201 Providence Rd Charlotte, NC 28207
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