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Dr. Brett Kastin, DDS

Dr. Brett Kastin, DDS

Orthodontics & Dentofacial Orthopedics

Dr. Brett Kastin, DDS is an orthodontics & dentofacial orthopedics practitioner in Pomona, NY.

3.9 Star Rating
Based on 18 reviews 3.9 Star Rating (18 reviews)

Practice

6 Medical Park Dr Pomona, NY 10970

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Kastin's Reviews

Likelihood to recommend Dr. Kastin

3.9
18 ratings, 15 with a written review
5 star
72%
72%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
22%
22%

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Dr. Kastin abruptly shut down his practice in Pomona before my daughter was even fit for her retainer. No explanation not even a phone call the doors were locked and they were nowhere to be found. We learned through friends he had sold the practice to another orthodontist who we called desperate to save our daughters recently de-braced smile and were told we had to wait 3 months to come in. This was pre covid so no excuses. We are now paying to correct his negligence and after being assured once we paid for her treatment upfront there would be no additional cost. Dr Kastin seemed great but to leave his patients high and dry with no preparation was more than unprofessional it was unconscionable. Be mindful.
What went well
  • Trusted the provider's decisions
What could be improved
  • Didn't explain conditions well
Helpful
No thanks – Jan 31, 2021
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My second child just recently started orthodontic treatment at Kastin Orthodontics. My older daughter had a beautiful result and now my son is starting and loves him. Dr. Kastin is very thorough and is always looking to save us money and time. I'll be next as I've begun the steps to start Invisalign treatment with Dr Kastin! I can't recommend Dr. Kastin any more highly! The best in orthodontist in Rockland County in my opinion!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Andrea in Garnerville, NY – Oct 03, 2017
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From beginning to end of the process Dr. Kastin was timely, respectful and nothing but professional. I would highly recommend anyone seeking Orthodontics for their children to come see his office, his staff and of course this wonderful clinician. You feel like a part of the family from beginning to end. Thank you again!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Eric in New York, NY – Jun 25, 2017
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Dr. Kastin truly cares about his patients. He takes the time to explain all steps needed for the treatment plan. He is extremely knowlegeable and is very personable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Maria Csernecky in Thiells – Mar 13, 2017
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We're just finishing our first child's treatment with Dr. Kastin and we're about to begin our second. The kids love him and we couldn't be happier with the results. Dr Kastin is always looking out for our best interest and has saved us both money and treatment time. To say he is trustworthy is an understatement. Staff is great as well. Highly recommend Dr. Kastin for Orthodontics to everyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Steven in New City, NY – Feb 08, 2017
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My son (14) is currently a patient of Dr Kastin and my daughter was one too. All I could say is we are very satisfied with his services. Very professional, kind and the office is staff is helpful. Never a problem. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rob B in Stony Point, NY – Jan 20, 2017
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I recently visited Dr.Kastin and was initially greeted and welcomed by the reception team. The girls were extremely helpful. They were pleasant and made me feel comfortable. When it came time to consult with the Dr. my feeling changed. I felt rushed and the interaction was not personal nor friendly. A Dr. Should have the old phrase " good bedside manner " not so.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Detroit, MI – Jan 17, 2017
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Dr. Kastin and his staff are wonderful. Dr. Kastin has treated both of my children. He will always go above and beyond to ensure that his patients are comfortable while they are in his office or after they have left. I would definitely recommend him to anyone looking for a knowledgeable, caring, orthodontist!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathleen in Garnerville, NY – Dec 30, 2016
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My daughters go to Dr.Kastin and never have a complaint. He's energetic and fun. Makes them feel comfortable. He has treated many family members with great success
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Laura M. in Nanuet, NY – Dec 30, 2016
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An absolutely amazing, positive experience for my children and our family as a whole. Dr. Kastin and staff were fantastic start to end. We're about to begin our second child's treatment and we recommend Dr. Kastin to everyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Laurie in Monroe, NY – Dec 01, 2016
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Excellent bedside manner. Dr. Kastin is extremely professional while being caring and explaining the medical situation in laymans terms. He reccomended to delay treatment until my son Lost all his baby teeth. He saw our child several times prior to starting treatment and didn't charge us for any of the visits. Several other practices wanted to start treatment too early and wanted $300-$500 up front. Highly recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Chris B in Congers, NY – Nov 21, 2016
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Dr. Kastin and his office staff are always wonderful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Bronx, NY – Nov 01, 2016
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I am a mother of 3. All of our children have been treated by Dr. Kastin. We are thrilled with Dr. Kastin, his wonderful staff and of course the lovely results!! Couldn't recommend any higher!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lisa in Stony Point, NY – Sep 06, 2016
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Dr. Kastin took a great deal of time to discuss our son's bite at our first exam with him. He put our minds at ease by telling us what was necessary to do now and what would be done in the future with his orthodontic treatment. Appointments were easy to make and the staff was very professional. We highly recommend Dr. Kastin and his office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
John in New City, NY – Mar 15, 2016
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Dr. Kastin is obnoxious. He does not listen to the patients concern. He talks over you!
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Pomona, NY – Mar 02, 2016
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About Me

biography

Dr. Brett Kastin, DDS is an orthodontics & dentofacial orthopedics practitioner in Pomona, NY.
  • Orthodontics & Dentofacial Orthopedics

Locations

Practice

Rockland Urology Associates6 Medical Park Dr Pomona, NY 10970
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