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Dr. Carlos Cruz, DDS

Dr. Carlos Cruz, DDS

Dentistry

Dr. Carlos Cruz, DDS is a dentistry practitioner in Edinburg, TX. He is accepting new patients.

4.6 Star Rating
Based on 25 reviews 4.6 Star Rating (25 reviews)

Practice

2405 Cornerstone Blvd Edinburg, TX 78539
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Dr. Cruz's Reviews

Likelihood to recommend Dr. Cruz

4.6
25 ratings, 24 with a written review
5 star
88%
88%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
8%
8%

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Doctor Staff
I don't know this Dr., and how he can get such high reviews when his staff doesn't treat new patients properly. The receptionist i spoke with acted as if she was the doctor. Whether she was the receptionist or nurse who is she to make unnecessary comments. I was referred to this doctor for a reason not to listen to her comments. Like the saying goes one bad apple spoils a bunch. So no this establishment does not deserves the reviews its getting. It doesn't even deserve a one star review.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Vence Pecina – Feb 06, 2024
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Trustworthy and Competent..
I am having a tooth replaced, staff is conscientious, The Office is clean and well facilitated .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sharon Seel-Landgraf – Jul 08, 2022
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I had 3 teeth pulled out today and he was so good didn’t feel a thing has beautiful bed side manners. I highly recommend him.The staff is so nice and polite and his nurse is so soothing and puts you at ease.Thanks Dr Cruz and staff.????????
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dora Sanchez Garza – Jul 07, 2022
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I had my wisdom teeth extracted, and Dr. Cruz and his staff were very welcoming and made me as comfortable as possible. They explained the procedure and answered every question I had. They also called me days after the procedure to check up on my recovery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
KM – Jul 26, 2021
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I highly recommend Dr. Cruz! He made a very scary and unpleasant situation bearable! He was very attentive and supportive, even after hours. He was always a phone call away and returned my calls within minutes. I am so appreciative of him and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ramona E. – Oct 30, 2019
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One of my best experiences with doctors and staff. 10/10 Doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
E. R. – Oct 10, 2019
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Great office, doctor and staff! Highly recommend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anonymous – Sep 12, 2019
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All staff and Dr. were very awesome!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Jul 26, 2019
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Staff is attentive and friendlly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous A. – Jun 20, 2019
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Great experience with Dr. Cruz and his staff. Look forward to bringing in my daughter for services. She will be in good hands!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Ruben M. – May 23, 2019
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will be recommending the dr to my follow co-workers
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M. G. – May 22, 2019
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Perfect dental experience and great surgical procedures.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
R. R. – May 09, 2019
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the best experience ever.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Apr 30, 2019
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Fast and well done. Nice clean Facility.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Anonymous – Apr 19, 2019
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I Was very Happy with Dr. Cruz and his staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Apr 05, 2019
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dr cruz is one in a million as a dr who listens & cares
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joe A. – Apr 04, 2019
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Very pleased to see that the Dr. gave me a call to see how I was feeling. I have never had a dentist call me, it was always about the money. With him, he puts the patients first. It really means a lot to me I would recommend him to anyone and everyone. Very polite and respectful and he listens to you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mary L. M. – Apr 03, 2019
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clean, nice office. Staff was really nice and the doctor too
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Anonymous – Apr 03, 2019
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recently saw the doctor for wisdom teeth. Was very impress with the service received
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anonymous – Apr 03, 2019
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Dr and Staff made me feel very comfortable with procedure that needed to be done
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Apr 02, 2019
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Know Before You Go

About Me

care philosophy

Dr. Carlos Cruz, DDS, Edinburg, TX, practices a full scope of oral and maxillofacial surgery with expertise ranging from corrective jaw surgery to wisdom tooth removal. We can also diagnose and treat facial pain, facial injuries and TMJ disorders, and perform a full range of dental implant and bone grafting procedures.

biography

Dr. Carlos Cruz, DDS is an oral & maxillofacial surgery specialist in Denton, TX. He practices oral & maxillofacial surgery.

  • Dentistry

  • Oral & Maxillofacial Surgery

    Residency Hospital

  • Charlotte Memorial Hospital

    Internship Hospital

  • English

  • Spanish

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Locations

Practice

Oral and Craniofacial Center2405 Cornerstone Blvd Edinburg, TX 78539
1

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