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Dr. Carmen Leary, DDS

Dr. Carmen Leary, DDS

Dentistry

Dr. Carmen Leary, DDS is a dentistry practitioner in Charlotte, NC. She is accepting new patients.

4.5 Star Rating
Based on 44 reviews 4.5 Star Rating (44 reviews)

Practice

10214 Couloak Dr Charlotte, NC 28216

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Dr. Leary's Reviews

Likelihood to recommend Dr. Leary

4.5
44 ratings, 7 with a written review
5 star
77%
77%
4 star
11%
11%
3 star
2%
2%
2 star
0%
0%
1 star
9%
9%

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DO NOT GO TO LEARY FAMILY DENTIST!!! This is a horrible dentist office with ridiculous policies. Making a emergency appointment was nearly impossible and if you are two minutes late past there fifteen minutes policy they will turn you away at the door like they did my daughter. Even after she called to tell them she was on the way. My family and I have been loyal patients of Leary dentist for many years but after the total disregard of an emergency that was from not fault of her own (a cap fell off that Leary dentist set just a few months back). To be turned away at the door for being two minutes late when I have waited in the waited room for more than two minutes for many appointments before.. Don’t waste your time or your money. Leary Dentist please don't leave a generic reply telling me you appreciate my understanding because I don’t understand. and I was not asked to reschedule and I never will
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Aug 16, 2024
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Terrible no customer loyalty DON’T GO!
After going to Leary Family Dentistry for over 5 years along with my husband and daughter, I have to say we will never go back. They have just lost a few good customers who always paid their bills and never had insurance issues. My daughter had a cap put on by a Leary dentist employee who longer work there but it fell off. Leary’s policy to book an emergency appointment is ridiculous so it took 4weeks of having to call day of to see if an appointment was available. Only to be informed that they couldn’t put the cap back on and we would have to set another appointment. So we finally get appointment weeks later which happens to fall on the day that my daughter starts her first job orientation who is a 19 years college Graduate which ran longer and there was terrible traffic, we called told Leary employee we would be late. We arrive 17 minutes late. The two employee met us at the door to turn us away saying after 15 minutes we can’t see you( no one mentioned this 15 minutes whil
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Cap-less in CLT – Aug 16, 2024
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Terrible Service Do not waste your time
She admitted she could not do a root canal on my tooth. I asked her directly “are you saying that you can’t try to fix this tooth and she said Yes. I wound up going to a different dentist who has me all taken care of. DO NOT go to her.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jul 14, 2023
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Dr. Leary has been taking care of me for many years. She is family, and has exceeded my expectations at the least. I can't say enough about this family. I have no ideal what I would have did without the support of this professional work group. Thank God for this work family. I highly recommend this organization to anyone who has any dental issues. I promise they will get resolved in a professional manner.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Michael Williams – Jun 20, 2020
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You just never know with her sometimes she’s nice sometimes she’s just rude she is very overpriced and dose not have a staff manager not very good with respecting people’s time make sure to get itemized bills and review them they willl charge for procedures that they never performed and will overcharge for the ones they did
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jun 20, 2019
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Dr. Leary is by far the best Dentist I have ever been to and it my 44 years that is quite a few. She is so personable and puts me at ease with no effort. I just can’t say enough about her personality, bedside manner, and professionalism. Just WONDERFUL!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Susan Wallace in Mount Holly , NC – Jun 20, 2018
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This was my first time at this practice. It was by far the best experience I have had at the dentist.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Charlotte, NC – Dec 01, 2016
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About Me

care philosophy

Our mission is to give our patients a safe and positive environment; a true haven for oral health and education.

biography

I grew up in Durham, North Carolina, which is only a couple of hours North of Charlotte. Being so near to home, I’m fortunate to be reminded of my dentistry roots that found their place in my heart at a very early age, when I was a sophomore...read more
  • Dentistry

  • University Of North Carolina

    Medical School

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Locations

Practice

Leary Family Dentistry10214 Couloak Dr Charlotte, NC 28216
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