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Dr. Carol O'Brien, DDS

Dr. Carol O'Brien, DDS

Dentistry
20+ years of experience

Dr. Carol O'Brien, DDS is a dentistry practitioner in University Place, WA and has over 20 years of experience in the medical field. She graduated from UNIVERSITY OF WASHINGTON / SCHOOL OF DENTISTRY in 2000. She is accepting new patients.

4.8 Star Rating
Based on 25 reviews 4.8 Star Rating (25 reviews)

Practice

3702 Bridgeport Way W Ste A University Place, WA 98466

Compare with other Dentistry Practitioners

Compare Dr. O'Brien with our nearby Dentistry Practitioners at St. Joseph Medical Center.

Make an appointment at St. Joseph Medical Center today at
(253) 366-5860.

Patient Favorite Award

Dr. O'Brien is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. O'Brien's Reviews

Likelihood to recommend Dr. O'Brien

4.8
25 ratings, 19 with a written review
5 star
96%
96%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
4%
4%

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Great dentist
I’m a 60 old man that has some serious teeth issues and if it wasn’t for Dr. Obrien and her office staff, I don’t believe I wouldn’t have my teeth anymore! I can’t thank them enough and truly enjoy my experience going there every time!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 23, 2025
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Excellence in Dentistry
I always feel confident in the chair at Dr. O’Brien’s. She and her staff are friendly, helpful, and very professional.I remain very pleased with her practice.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 15, 2025
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Several years in.
After several years of going to Dr. O’Brian my initial thoughts on her have held up. She does great work, but also is a caring and compassionate person. She wants her patients to be happy and healthy. This is a very friendly clinic. I never thought I would like going to a dentist until my wife and I found Dr. O’Brians clinic.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 11, 2025
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The Best
As always, I always have an excellent experience at Dr. O’Brien’s office. I have been a patient since 2009 and the care and compassion is world class. Thank you for all your care!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 31, 2025
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Thorough, expert, kind.
After a serious fall & possibly- related sore tooth, they investigated, taught ne what to worry about, how to proceed. Great practice7
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda T – Mar 25, 2025
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Fantastic facility and care
This is a fantastic facility, they are personable, kind, and very good at what they do. I highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 12, 2025
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Dr. O'Brien is an excellent, gentle dentist
Dr. O'Brien and all her staff are caring, highly skilled practitioners
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 05, 2025
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The best experience!!
Love everyone there. Very professional, but also caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
You want to go here for your dentist! – Feb 25, 2025
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Great office
Very considerate people. Gentle and very easy to deal with
What went well
No results
What could be improved
No results
Helpful
Susan h – Feb 25, 2025
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Great staff and expert care
Always receive great care, which has been thr case for many years.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dave B – Feb 19, 2025
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Great Care!
Great care from making an appointment to checking out.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bluzu – Feb 18, 2025
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Amazing care provided
I appreciate how caring and thorough Elizabeth was! She constantly checked in with me, and explained everything to me very well. I am confident that my oral health will continue to improve under the care of Dr. O'brien and her team! Highly recommend this place for all dental needs!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 14, 2025
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Deep, clean with Jandy
She was absolutely excellent. Didn’t feel the Novacaine shots and I had a lot of of it. She was very informative as she worked. I see her again in three months and absolutely no concerns about this next appointment. Very happy.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sherry Zimmerman – Feb 14, 2025
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Always appreciate the fine work of Dr. O'Brien and her staff. Had a minor emergency today and they put me in the chair right away and finished in less than an hour. Thank you!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike K – Feb 04, 2025
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Great Team!
This is well-run office with excellent staff! Dr. O’Brien is a very good dentist and obviously is good to work for given the longevity of her staff. It’s nice to see the same faces year after year! Thanks for taking good care of my teeth and making me feel comfortable and important!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kim Bullard – Jan 31, 2025
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Dr. O’Brien and her entire team are pleasant, very professional and as a retired hygienist I appreciate very much the quality if dentistry !!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 28, 2025
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Top Notch, Always
Dr O’Brien is expert in addition to kind and compassionate. Her team is amazing, every single person. I’ve had care with this practice since she started. Cannot recommend highly enough, would rate 10 stars if that was an option.
What went well
No results
What could be improved
No results
Helpful
Diana G – Jan 23, 2025
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Amazing Dentist and Staff!
I have been a patient of Dr. O'brien for more than 15 years and her work is impeccable. She and her staff are all caring and every vist is comfortable, organized, and professional. I refer all friends and family to her as I have a great deal of confidence and trust in her practice. My smile is proof that there is art in dentistry.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aaron M – Jan 01, 2025
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Failure to notify patient of fee changes
Was a patient of Dr. Obrien and she accepted United Concordia fee schedule, all was great. Had an appt. on 61224 which went fine, but received EOB and found out that as of June 1st, she no longer accepted United Concordias fee schedule, and my insurance paid her at out of network pricing leaving me with a large bill. Here staff failed to inform me of this midyear change and had several opportunites to do so, one when I made the appt, and also when I came to the appt. I wonder how many other patients this was done to.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jul 05, 2024
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About Me

care philosophy

Dr. O'Brien believes in a comprehensive and gentle approach to your dental health. She and her team take the time to create a kind, caring experience. Her ability to connect with you will help you achieve and maintain a beautiful and healthy...read more
  • Dentistry

  • University Of Washington / School Of Dentistry

    Medical School, 2000
  • Washington State University

    Undergraduate School, 1989
  • English

  • German

Patient Favorite Award

Dr. O'Brien is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Office3702 Bridgeport Way W Ste A University Place, WA 98466
    1

    Compare with other Dentistry Practitioners

    Compare Dr. O'Brien with our nearby Dentistry Practitioners at St. Joseph Medical Center.

    Make an appointment at St. Joseph Medical Center today at
    (253) 366-5860.