Are you a healthcare professional?
Is this your profile?
Dr. Carol Orlando, DDS
Pediatric Dentistry
Dr. Carol Orlando, DDS is a pediatric dentistry practitioner in Bethesda, MD. She is accepting new patients.
3.3 Star Rating
Based on 18 reviews 3.3 Star Rating (18 reviews)
Practice
10401 Old Georgetown Rd Ste 403 Bethesda, MD 20814Compare Dr. Carol Orlando, DDS with other Pediatric Dentistry Practitioners near you
Experience Check
Search for experience in a specific area
Dr. Orlando's Reviews
Likelihood to recommend Dr. Orlando
3.3
18 ratings, 9 with a written review
| 5 star | 56% | 56% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 6% | 6% |
| 1 star | 39% | 39% |
Your trust is our top concern.
We strive to keep reviews honest, trustworthy, and fair.Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.
We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.
Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.
All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.
Great dentist
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Apr 27, 2023
Post a ResponseAre you Dr. Orlando?
Root canals and cavities
What went well
- Listened & answered questions
- Staff friendliness
- Trusted the provider's decisions
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't explain conditions well
- Appointment was rushed
Helpful
Mar 14, 2023
Post a ResponseAre you Dr. Orlando?
Dr. Carol Orlando was my daughter's pedodontist; she had a no-cavity report
at every cleaning. She came home from her first visit with her new dentist crying; she was told she had 3 cavities and they were not new cavities. At a recent gather-together with her high school friends, one of her classmates mentioned finding out from having no cavity with Dr. Orlando, to having many cavities from her new dentist; and her sister from no cavity to 8 cavities.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Dec 31, 2018
Post a ResponseAre you Dr. Orlando?
My three children have been seeing Dr. Orlando for over five years. She is knowledgeable and highly skilled. Her office staff is very responsive to phone calls with questions. Dr. Orlando was also extremely helpful for orthodontist referrals for my daughter’s jaw issue. I highly recommend her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 13, 2018
Post a ResponseAre you Dr. Orlando?
I am not a dentist, so it is hard to accurately judge Dr. Orlando's expertise. Having said that, on every visit that I have take our daughter over the past 7 years, she inspires confidence in her competence. The office is easy to get to, good parking, prompt appointment. It would be nice if the office were said up to send email appointment reminders.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 08, 2017
Post a ResponseAre you Dr. Orlando?
I have been going to Dr. Orlando for nearly two decades and she is a fantastic dentist. I have no complaints about her practice whatsoever. From the receptionists, to the techs, Dr. Orlando herself, this practice boasts a welcoming atmosphere for children. Dr. Orlando has overseen all of my complicated dental work, referring me to the best prosthodonists and orthodontists in the DC area. I could not be happier with her practice.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
AC in Bethesda, MD – Jan 12, 2017
Post a ResponseAre you Dr. Orlando?
Worst dental practice ever!!!!! I would give no stars if possible. Rude front desk staff. Unprofessional. Hang up on patients. Dr. Orlando is unresponsive and does not return phone calls. Per her staff, she does not accept customer complaints and will only accept phone calls from customers in the case of dental emergencies. Will definitely be seeking legal counsel against this practice!
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Former customer in Bethesda, MD – Sep 21, 2016
Post a ResponseAre you Dr. Orlando?
AWFUL! I do not recommend her to anyone! You have to wait weeks/months for next available appointment. Plus, she charges for unnecessary dental procedures and misdiagnosis's to make more money. Due to her incompetence with cleanings, she totally missed my child's decaying tooth that another Dental specialist confirmed. My child doesn't like candy or sugary drinks, and brushes teeth on a daily basis but, NOW, requires a root canal because of Dr. Orlando.
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
Charles in Germantown, MD – Jul 19, 2016
Post a ResponseAre you Dr. Orlando?
Best dentist ever.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Thomas – Jun 30, 2016
Post a ResponseAre you Dr. Orlando?
Leave a review
How was your experience with Dr. Orlando?Overall Patient Satisfaction
18responses
Likelihood of recommending Dr. Orlando to family and friends is 3.2777777 out of 5
About Me
biography
Dr. Carol Orlando, DDS is a pediatric dentistry practitioner in Bethesda, MD. She is accepting new patients.Pediatric Dentistry
Healthgrades Tips for Getting the Best Dental Care
Insurance Check
Search for your insurance carrier and choose your plan type
Locations
Practice
Office10401 Old Georgetown Rd Ste 403 Bethesda, MD 20814