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Dr. Cassandra Dorsey, DMD

Dr. Cassandra Dorsey, DMD

Dentistry

Dr. Cassandra Dorsey, DMD is a dentistry practitioner in Orlando, FL. She is accepting new patients.

4.1 Star Rating
Based on 18 reviews 4.1 Star Rating (18 reviews)

Practice

1000 Woodcock Rd Ste 120 Orlando, FL 32803

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Dr. Dorsey's Reviews

Likelihood to recommend Dr. Dorsey

4.1
18 ratings, 13 with a written review
5 star
78%
78%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
22%
22%

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Rude, Rude, Mean!
My daughter went to see her for a consultation to have 2 baby teeth extracted! One of the baby teeth are sensitive to the touch and my daughter cried and was basically yelling ow ow it hurts....the Dr tells her " you need to stop with the crying because it doesn't hurt you". She told my daughter this rudely through the whole appt! Run Run from this dentist! She has no business treating kids!!
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Aug 03, 2023
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Dr. Dorsey is Amazing!
I really liked that she was very thorough with explaining what work she was going to do on my son. She was very patient with us, and made sure to reassure me when I was nervous. Great bedside manner! My son is special needs and non verbal…she even took the time to introduce herself to him, and let him know he’s going to do great. Which spoke volumes to me, because many people think because he doesn’t speak, he doesn’t understand. Overall she was very humble and reassuring. I highly recommend her!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amber Cook – Jun 28, 2023
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Simply the Best
An absolute pleasure. Makes you feel comfortable in any situation. Caring and truely loving.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 29, 2023
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A NIGHTMARE
This doctor supposedly is trained in special needs patients, but she conducts her practice NOTHING like this. She's disorganized and disrespectful. I don't recommend any family with special needs children go here. She put my son through a living nightmare, which left a permanent negative effect on his life and oral health.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Aug 13, 2022
It is our intentions for every patient to have... Read More
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Condescending, rude, and told me that I was not telling the truth about what her caring and understanding staff had spent 30 minutes on the phone explaining to me.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Mar 31, 2022
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A friendly office, skilled dentist and staff, and meets your dental needs!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sandra Knarvik in Melbourne, Fl – Feb 09, 2018
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I have been coming to Dr. Dorsey for 4 years now, have had quite a bit of work done to my teeth and she has done an amazing job. No problems what so ever. She is very professional and friendly! Really cares about you as a person not a client. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Nicholas Franz in Cocoa Florida – Jan 04, 2018
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I have been with Dr. Dorsey for 7 years, and always have found that Dr Dorsey will always spend the time to make you comfortable before, during and after treatment. She explains things fully, and tells you what she is doing. She has always been friendly and informative. I have never found her to 'push' any treatment or procedure. Always 'straight'
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Steve K in Melbourne – Dec 08, 2017
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I am 74 years old and have had several dentists over my lifetime. Dr. Dorsey has been my dentist for the last 6 years. I will not change providers - she is terrific in every sense of the word. I would highly recommend her to anyone needing a new dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jerome Caplan in Melbourne, FL – Aug 10, 2017
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There is nothing worse for me than visiting the dentist. Dr. Dorsey and her staff especially Katelynn made the whole experience a pleasant one. I would recommend Viera Dental to my family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Michael – Jul 20, 2017
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Dr. Dorsey is not only fantastic with my dental care, but she is amazing with my two young children! Highly recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Melbourne, FL – Jun 30, 2017
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Excellent and very professional dentist. I have been a patient for over 8 yrs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Bryon in Melbourne, FL – Feb 27, 2017
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Dr. Dorsey is professional and friendly. She explains procedures to you, and if a situation presents a challenge, she performs procedures with carefulness and precision. I have given her several challenges, and she has always provided excellent treatment for me. I drive three hours to see her. I have had a few bad experiences other dentists, and I do not want to entrust my dental care with anyone else at this time. Dr. Dorsey has corrected errors by others. She is one of the Best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Eunice M in Gainesville, FL – Jul 12, 2016
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About Me

care philosophy

“I definitely enjoy building relationships with my patients. Having the opportunity to help them not only feel better about themselves, but improve their health as well – it’s incredibly satisfying. A smile is the curve to success.”

biography

My Mission

“My goal is simple – to provide my patients with first-class, comforting dental care that meets all of their needs and expectations. I want to give my patients the most positive dental experiences possible,...
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  • Dentistry

  • University Of Florida College Of Dentistry

    Medical School
  • Florida Dental Association, Member

  • American Student Dental Association, Member

  • Gamma Gamma Chapter of the American Academy of Women Dentists, Member

  • Academy of General Dentistry, Member

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Locations

Practice

Florida Dental Team LLC1000 Woodcock Rd Ste 120 Orlando, FL 32803
1
Office6709 Colonnade Ave Melbourne, FL 32940
2