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Dr. Charles Roy, DDS
Endodontics
Dr. Charles Roy, DDS is an endodontics practitioner in Mandeville, LA. He is accepting new patients.
3.8 Star Rating
Based on 27 reviews 3.8 Star Rating (27 reviews)
Practice
1510 W Causeway Approach Ste C Mandeville, LA 70471Make an Appointment
At a Glance
- Friendly Staff
- Easy Scheduling
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Dr. Roy's Reviews
Likelihood to recommend Dr. Roy
3.8
27 ratings, 16 with a written review
5 star | 70% | 70% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 30% | 30% |
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Dr. Charles Roy did a Root Canal for me. I had no pain even with shots in my mouth. He was so gentle & I hate shots, but didn’t feel anything. He has what they call a Dr. with a great bedside manner. He was reassuring & my entire Root Canal was totally painless. His assistant was so good also. It took so little time and was a wonderful experience. I would recommend Dr. Charles Roy to everyone. You will not be sorry. I love this Doctor. The best you’ll ever find. Thanks Dr. Roy, you are special !!
What went well
No results
What could be improved
No results
Helpful
Dawnell Quarrella – Nov 04, 2024
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Very unprofessional
What went well
No results
What could be improved
- I didn't feel respected
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Jul 18, 2024
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Very Pleased
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
What could be improved
No results
1 other person found this helpful
Helpful
Rory Savoie – Jun 27, 2024
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Dishonest practice
What went well
No results
What could be improved
- I didn't feel respected
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Patient – Jun 22, 2024
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Never go here
What went well
No results
What could be improved
- I didn't feel respected
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Former patient – Jun 22, 2024
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I was mislead and promised by four different people that I would owe nothing for this work done one of them being Dr. Charles Roy himself. Then I get a bill in the mail that proves otherwise. I guess the thousands they collected from my insurance wasn't good enough, and they want the rest of the money even though they lied to me about this. When I talked to staff about this everyone was rude.
Based on this experience I wouldn't suggest anyone come here because they will lie to you, and have no problem doing it. I thought they were better than this, but I guess not.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Customer – Jun 21, 2024
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Best Dental Visit Ever!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Rickey Caballero – Feb 23, 2024
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Relief
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 09, 2024
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Dr Roy did a root canal on my 90 year old mom, she is still in pain. After making 1 adjustment, she is still hurting, he told her there's nothing he can do, to go find an oral surgeon. He got his money, and done with her!
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Cynthia DIMITRY – Nov 11, 2023
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This is the only review I have ever posted. Dr. Roy and of his staff are wonderful. I highly recommend going to his practice.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 11, 2023
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Bad Experience
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Nov 22, 2022
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Great experience @ a dental office
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jenny H – Mar 12, 2022
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Horrible! I had a root canal done 8 days ago and I’m in more pain than before I went in. He did my root canal with an infection which now has spread to my whole to leafy jaw and into my ear and nose. Then to top it off I had a panic attack and the dr said man she’s worst than a 2 year old. He didn’t know my friend hadn’t walked off so she heard him. I’ll never trust another dentist!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Oct 14, 2021
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Thanks Dr. Roy and your entire staff for job well done and an exceptional experience. I was extremely anxious about having a molar root canal and in saving my existing crown. The staff was splendid and set my mind at ease. Dr. Roy performed the necessary tests, thoroughly discussed his diagnosis and the procedure, and answered all my questions. The root canal was a painless success and the crown was saved! By the next morning it was like nothing happened. I highly recommend Dr. Roy.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Charles W in Bay Saint Louis, MS – Nov 28, 2017
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Dr Roy DID NOT perform a thorough exam on me - completely misdiagnosed my problem and then wanted to charge me over $2000.00 to "fix" my tooth. I called a different dentist/oral surgeon and went to the appointment today. He explained everything to me in detail, laid out a plan and cost half as much. I will not recommend Dr Roy to ANY of my family or friends as I feel all he wanted to do was make more money off my insurance company and me. Extremely disappointed with his care.
What went well
No results
What could be improved
No results
Helpful
Covington, LA – Sep 28, 2017
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The Doctor and his staff are awesome. I didn't have any discomfort during the entire procedure. This is the first time I left a dentist office smiling!! Thank you Dr Roy and your entire staff.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mandeville, LA – Jun 14, 2017
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Leave a review
How was your experience with Dr. Roy?Overall Patient Satisfaction
27responses
Likelihood of recommending Dr. Roy to family and friends is 3.8148148 out of 5
About Me
biography
Dr. Charles Roy, DDS is an endodontics practitioner in Mandeville, LA. He is accepting new patients.Endodontics