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Dr. Connie Verhagen, DDS

Dr. Connie Verhagen, DDS

Pediatric Dentistry

Dr. Connie Verhagen, DDS is a pediatric dentistry practitioner in Norton Shores, MI. She is accepting new patients.

2.5 Star Rating
Based on 8 reviews 2.5 Star Rating (8 reviews)

Practice

755 Seminole Rd Ste 101 Norton Shores, MI 49441

At a Glance

  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
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Dr. Verhagen's Reviews

Likelihood to recommend Dr. Verhagen

2.5
8 ratings, 4 with a written review
5 star
38%
38%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
63%
63%

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Emergency services
My son had a accident that knocked his permanent front tooth out at 3:30 am on a Friday morning before a Holiday weekend. I called the office and there was an emergency number that was answered and Dr. Verhagen meet us at the office and set his tooth back into place.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 02, 2022
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NO REASON TO EVER HURT A CHILD
My 8 yr old told them that the last time it had hurt her, so they told her this time it would NOT hurt. Then they proceeded to jab her in the mouth with a needle, repeatedly, without allowing the numbing gel on a q tip time enough to work properly! HAVE YOU EVER BEEN JABBED IN THE MOUTH WITH A NEEDLE OVER AND OVER AGAIN?? WOULD YOU WANT YOUR CHILD TO FEEL THAT PAIN? Not only that, but throughout the procedure she felt pain several times. And that was with the addition of "laughing gas". I was with her, what would they have done to her if I hadnt been there ? Now she has had a horrible experience for zero reason. Pain free dentistry exists, just not at this dentist, not if you have medicaid, anyway. **PARENTS BEWARE** DO NOT LET ANYONE HURT YOUR CHILD!
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 22, 2022
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The office was very pushy about doing my children's work under general anesthesia. Risks and Surgery would not discussed in detail and no other options were given. When I decided to cancel the surgery the staff was very rude. Yes it was 3 days prior, but I was very taken back by that as these are my young children they wanted to put to sleep. For something that isn't necessarily medically necessary. I had already spent numerous nights sick about the decision I felt pressured into. I work in healthcare and nothing about the whole experience felt professional. I don't often write reviews, but I don't agree with healthcare workers being rude especially when children are involved.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
Helpful
Aug 11, 2021
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Love Connie Verhagen and her staff. Very friendly and warm environment. My kids love it there too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Muskegon, MI – Dec 01, 2016
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About Me

biography

Dr. Connie Verhagen, DDS is a pediatric dentistry practitioner in Norton Shores, MI. She is accepting new patients.
  • Pediatric Dentistry

Locations

Practice

West Coast Pediatric Dentistry P.C.755 Seminole Rd Ste 101 Norton Shores, MI 49441
1

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