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Dr. Craig Duren, DDS

Dr. Craig Duren, DDS

Dentistry

Dr. Craig Duren, DDS is a dentistry practitioner in Burnsville, MN. He is accepting new patients.

4.1 Star Rating
Based on 9 reviews 4.1 Star Rating (9 reviews)

Practice

351 W Nicollet Blvd Burnsville, MN 55337

Experience Check

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Dr. Duren's Reviews

Likelihood to recommend Dr. Duren

4.1
9 ratings, 3 with a written review
5 star
78%
78%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
22%
22%

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Unprofessional and discriminatory
I had an extremely disappointing experience with this dentist. Despite clear issues with two cracked and painful teeth, he dismissed my concerns and insisted my teeth were 'fine,' which was blatantly incorrect. He even went so far as to tell me I wasn’t in pain—something I found incredibly dismissive and unprofessional.When I requested emergency care, he refused to fit me into his schedule, leaving me to wait over a month for treatment. This delay caused unnecessary dental costs and prolonged discomfort. Worse yet, he wouldn't take me seriously until I brought my male partner to the appointment, and even then, he continued to address him rather than me, the actual patient.The lack of empathy, professionalism, and respect I experienced here was astonishing. Not once did he offer an apology for the inconvenience or dismissiveness. I would not recommend this dentist to anyone seeking care that is thorough, compassionate, and patient-focused.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Nov 28, 2024
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Great staff and outstanding dental care.
Professional at all times. But it is also a shop that likes to have fun. Craig Duren is hands down the best dentist I have ever been to. Never had a problem during a procedure or afterwards. I have had root canals, implants, etc. Fair pricing. Would highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
SM – Oct 23, 2024
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My family have been clients for 20 years. We have had fillings, crowns, and Invisalign with him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 22, 2019
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About Me

care philosophy

Dr. Craig Duren grew up in Spring Valley, Wisconsin. He attended undergraduate school at the University of St. Thomas and earned his Doctor of Dental Surgery Degree from Northwestern University School of Dentistry in Chicago, Illinois in 1991....read more
  • Dentistry

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Locations

Practice

Craig V. Duren D.D.S. P.A.351 W Nicollet Blvd Burnsville, MN 55337
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