David Guerrero

Did you hear the one about the senior citizen nearly hauled away from the dental office in a cop car? That was my horrifying experience at Advanced Dental Care of Citrus Park. And trust me, it was no joke!On my first visit, Dr. Guerrero praised my teeth and scheduled a regular cleaning, fully covered by insurance. But at my next appointment, a dental assistant insisted I needed a pricier 'maintenance cleaning', which wasn’t covered. They claimed I’d had one years ago, justifying the switch from my treatment plan.I questioned it, and the assistant loudly called me intolerable. The office manager deemed my objection “disrespectful,” ordered me out of the office, then actually called the cops! I avoided a police encounter—but not their shady tactics.DENTAL CARE ALLIANCE, their parent company, ignored my complaint.Patients, don’t be bullied into unnecessary treatments. Research, post reviews, file complaints. If they don’t change their shifty ways, they’ll soon be out of business.