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Dr. Diva Puerta, DDS

Dr. Diva Puerta, DDS

Dentistry
25+ years of experience

Dr. Diva Puerta, DDS is a dentistry practitioner in Jackson Heights, NY and has over 25 years of experience in the medical field. She graduated from University de Antioquia in 1998. She is accepting new patients.

5 Star Rating
Based on 52 reviews 5 Star Rating (52 reviews)

Practice

3545 79th St Jackson Heights, NY 11372

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Dr. Puerta's Reviews

Likelihood to recommend Dr. Puerta

5.0
52 ratings, 44 with a written review
5 star
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4 star
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3 star
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Best of the Best
Dr. Puerta is top of the line at her craft. Visits are always informative, painless, and she lets you know exactly what will be done. You never feel rushed, she is very personable, and doesn’t settle for anything less than perfection for her patients. I couldn’t recommend her any more. No one really likes going to the dentist but I do now! Highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 04, 2023
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me explica bien
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anonymous A. – Nov 27, 2018
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Dr. Puerta goes the extra mile when it comes to her patients. She is very thorough with her explanations and is extremely patient. Always a pleasure to come here.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 13, 2018
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I have been seeing Dr. Puerta for a number of years for my dental care and I cannot say enough great things about her. She is caring and sweet natured which are reassuring when I have visits with her. She is knowledgable and breaks things down about my dental care in a way that is clear and understandable to me. I am no longer apprehensive about going to the dentist and am less anxious about visits to the dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 14, 2018
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She listen and give you and explanation of everything that has to be done
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 18, 2018
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Is always great and friendly :)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 28, 2017
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I'm very satisfied with her job,she may me laugh again.thank you Dr.Diva,i'll recommend 100% rating,+A
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 28, 2017
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Gracias Dios por permitirme llegar al consultorio Achury Dental, donde alli me han minimizado mis dolencias, Dios bendiga sus manos y sus sabidurias. Gracias por sus atenciones incluyendo su equipo de trabajo. Dios les bendiga siempre. LOS AMO.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 21, 2017
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Wonderful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 10, 2017
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when i got there they make me feel special, everyone cares about the patient and they always have a good attitude, she gave me different ways and choices about how she will help me to have a smile of my dream. she changed myself because right now i got my dream smile. she is a great person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 07, 2017
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Dr Puerta is a very patient and soft spoken person. She's sweet, generous and a good listener. It is a pleasure to have met her and have her done work for me every time I come. Very easy to talk person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 21, 2017
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He visitado muchos dentista y ninguno me ha dado la confianza como los doctores Achury y Puerta. Pase una experiencia incontrolable que no deseo que ninguna persona la tenga, tuve neuralgia facial, no podia dormir, ni comer de tanto stress. Pero con la ayuda de los doctores Diva y Achury, pude controlar mis musculos dentales experimentando el "night guard". Es una placa que la utilizo toda las noches y me ayuda a dormir y a destresar mis musculos faciales. Recomiendo el uso del "night guard."
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 21, 2017
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My visit to Dr. Diva Puerta was a pleasant experience. The reception was great and the professional service of Dr. Diva is what I tell many of my friends and co-workers about.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 20, 2017
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Unos doctores divinos la Dra. Puerta encantadora no tengo ninguna queja de ella porque siempre me ha tratado con mucho carinio ni del Dr. Achury tampoco. Me siento como si estuviece en mi casa cuando vengo a verlos, mi consejo es que acudan a ellos cuando necesiten.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 15, 2017
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It was an great experience! As soon as I entered the office, I was greeted with a warm welcoming smile from the young person at the front desk. The entire medical staff here is wonderful ! The dental assistant was very kind Dr.Diva Puerto is a delight ! She is patient, informative, kind , thoughtful, gentle and highly skillful ! She is wondrous !
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sep 10, 2017
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Dr Puerta Is absolutely wonderful,, I enjoy coming for my checkup, so pleasant and professional, keep up the good work Dr. Diva, I am a very happy patient,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 07, 2017
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She was very patient and very attentive to detail. Definitely will come back
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 29, 2017
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My experience with Dr. Puerta was excellent; she took the time to explain what she was doing and always did her best to make sure I felt comfortable and aware of what was happening. Overall, a great experience!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 25, 2017
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I came to see Dr. Puerta because I was unhappy with my previous dentist. I explained to her all my concerns and what I wanted. She listened and advised what she thought was best. So far I'm happy with my results!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 17, 2017
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It's been two years since i visited a dentist office, i am not a fan of the dentist, but i must say that Dr. Diva was great, and my experience at the .office the best. I would recommend Dr. diva to anyone, she is sweet, compassionate and very professional, and made me want to come to the dentist office more often. If you are looking for a dentist please schedule an appointment with Dr. Diva. she is great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 17, 2017
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About Me

care philosophy

I strongly believe that I have the obligation to treat my patients the way  I  would want to be treated.

biography

Dr. Diva Puerta graduated from NYU College of Dentistry, and has a dental degree from Universidad de Antioquia received in 1997. Dr Puerta also worked as a faculty of the department of Cariology at New York University College of Dentistry....read more
  • Dentistry

  • Cosmetic Dentistry

  • Sain Carlos Hospital

    Residency Hospital
  • Hospital San Carlos

    Internship Hospital
  • Nyu College Of Dentistry

    Medical School, 2006
  • University De Antioquia

    Medical School, 1998
  • Universidad De Antioquia

    Undergraduate School, 1997
  • Dental Ceramics

  • English

  • Spanish

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Locations

Practice

Office3545 79th St Jackson Heights, NY 11372
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 6:00pm
    • Tue: 9:30am - 4:00pm
    • Wed: closed
    • Thu: 9:30am - 5:00pm
    • Fri: 9:00am - 6:00pm
    • Sat: 9:00am - 3:00pm
    • Sun: closed
  • Directions