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Dr. Gerald Rizzo, DMD

Dr. Gerald Rizzo, DMD

Dentistry

Dr. Gerald Rizzo, DMD is a dentistry practitioner in Carlstadt, NJ. He is accepting new patients.

3.6 Star Rating
Based on 18 reviews 3.6 Star Rating (18 reviews)

Practice

445 Hackensack St Carlstadt, NJ 07072

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Dr. Rizzo's Reviews

Likelihood to recommend Dr. Rizzo

3.6
18 ratings, 9 with a written review
5 star
61%
61%
4 star
0%
0%
3 star
0%
0%
2 star
11%
11%
1 star
28%
28%

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Smiles, not a guarantee of integrity
Dr. Rizzo was good, until he wasn't. I was a fifteen year dedicated patient. In later years he left two infections untreated, which ultimately required extractions periodontal surgery. Dr. Rizzo agreed, in writing , and also noted in dental records that he would pay for one extraction and two implants, approximately $7000. Ultimately, he reneged. I paid 100% of the restoration.
What went well
No results
What could be improved
No results
Helpful
A devastated patient – Sep 17, 2024
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Best dentist
My whole family come here for years. Dr. Rizzo is always kind with smile and makes you feel comfortable. Very happy for the service. Best dentist for the whole family.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Edina – Nov 04, 2023
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Pain free dentistry
I’m a chicken when it comes to fetal work. Dr. Rizzo gives the best pain free anesthesia shots and works quickly and efficiently. Best dentist!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Helen – Jun 09, 2022
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About a year I and my wife came to doctor Rizzo t to get a PROFESSIONAL HELP because of the problem with abrasion of the enamel. What we got after his service:  original problem never went away, my wife had incorrectly installed crown with the gap between the tooth and a crown that may be a reason for infection, shortened tooth, undermined faith in dentists and moral humiliation. After that crown fell off, and he had to write a complaint to dental commission to get our money back for his unprofessional services. He never admitted his mistake, he never wanted to listen a second opinion, he never offered to give money back, and even if he would my wife was afraid to go back to Dr.Rizzo and have any services performed by him, she was afraid that he would do something bad on purpose to introduce a root canal problem, because it was the only thing that he was talking about in a very rude form. And when we went to another dentist to fix the problem, we provided all previous X-Rays and he sai
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Victor – Dec 02, 2019
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I went through the worst dental experience of my life with doctor Rizzo. Very unprofessional and rude doctor. His assistant Elizabeth Santos is not better. She unsuccessfully tried to take a cast for the crown 4 times. During that time saliva was all around my face and clothes. Nobody even offered a napkin and she had to wipe saliva with her hand. During this unsuccessful attempts she repeatedly hit my front teeth with metal tools, and I think everybody understands how painful it is. Finally, Elizabeth decided to ask Dr. Rizzo what is wrong and he told her that before taking a cast she had to dry saliva from the tongue. From fifth attempt she was able to take a cast and Dr. Rizzo didn’t even checked it. At that time Dr. Rizzo was eating a sandwich while leaving the office (windows are facing the parking lot and I saw that). Looks like Dr. Rizzo believes in professionalism of his assistants because he didn’t bother to check if the temp crown was comfortable or not, he left before his as
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Ekaterina – Dec 02, 2019
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I am always happy with my service here.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 20, 2018
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Dr. Rizzo is incompetent and lacks the skills/knowledge necessary to claim he's a "cosmetic" dentist.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jul 15, 2017
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Love that he takes the time to explain problems, answers questions, and is willing to work with me on costs. Support staff is fabulous.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joanne F. in Wood-Ridge, NJ – Aug 11, 2016
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Should not offer Invisalign at his practice as he is extremely incompetent in this area. I question his training and expertise. Do yourself a favor and find an Ortho or a competent dentist who knows how to treat patients with Invisalign.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Patient101 – Nov 05, 2015
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About Me

biography

Dr. Gerald Rizzo, DMD is a dentistry practitioner in Carlstadt, NJ. He is accepting new patients.
  • Dentistry

  • Rutgers New Jersey Medical School

    Medical School

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Locations

Practice

Gerald V. Rizzo DMD PC445 Hackensack St Carlstadt, NJ 07072
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