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Dr. Gulafroz Alwani, DMD

Dr. Gulafroz Alwani, DMD

Special Care Dentistry

Dr. Gulafroz Alwani, DMD is a special care dentistry practitioner in Kissimmee, FL. She is accepting new patients.

3.3 Star Rating
Based on 20 reviews 3.3 Star Rating (20 reviews)

Sage Dental Group

12990 Tanja King Blvd Kissimmee, FL 34746

At a Glance

  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Alwani's Reviews

Likelihood to recommend Dr. Alwani

3.3
20 ratings, 14 with a written review
5 star
50%
50%
4 star
5%
5%
3 star
5%
5%
2 star
5%
5%
1 star
35%
35%

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I was one of first customers at this location when Dr Michaels was there that’s when your people cared about patients, now it’s all about getting money. I call office made appointment to get a tooth extracted get there no one knew about it this is the 2nd time. They did take me in give me injections to numb me wait around 30-40 minutes for dr to come back and tell me we don’t have implant so jokingly I’m told think of it as a dress rehearsal so I have to deal with unnecessary pain of needles. Pain gets worse I call office explain the pain has gotten bad office says I have Dr call you no call back until yesterday when I was told there was an opening as I get injections in my mouth they come with a bill of the cost of procedure at that point I have no choice but to proceed with procedure. I have in the past been able to pay installments but this lady who I never demand payment I explained I do installments she said you must pay 485.00 which I did I will not be back
What went well
  • Office environment
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
Richie – Nov 21, 2019
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Very friendly, nice and knowledgeable staff, technologically impressive and very well organized operation-wise.
What went well
No results
What could be improved
No results
Helpful
Jackie S. – Sep 12, 2019
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My Dentist adheres to a standard excellent not putting my crown in twice due the lab not making it right.I appreciate that.
What went well
No results
What could be improved
No results
Helpful
Harry Higgins – Jul 07, 2019
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very nice place great atmosphere
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
jim harrison in davenport, FL – Jun 13, 2019
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I’ll never recomending this dentrist to no budy. They think about the $$$, not the patient, and not honoring the specials they promote. ecials they promote.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Feb 28, 2019
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Dr. Alwani was very nice and through. I had a couple of cavities filled and it went great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Trachena Marie in Davenport , FL – Feb 01, 2019
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Did not see dentist. Only had teeth cleaning. Used to seeing debris st every 6 mo cleaning. Guess things have changed.
What went well
  • Office environment
  • Appointment scheduling
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Nov 09, 2018
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Worst customer service ever, prepare to wait over 45mn,and no one bothers to apologize. This isn't one time issue, it every time u have an appointment. They will schedule too many patients in the same time to guarantee their money, then u will be waiting. Be aware people
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
2 others found this helpful
Helpful
KISSIMMEE, FL – Oct 09, 2018
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Dr Alwani was very gentle. She explained my problem very well and showed me the X-ray. The work was done in no time. I am usually scared of the shots in the month. She was very gentle. Drilling was good temp crown fitted well and I did not have many high spots. I would highly recommend Dr Alwani.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Zeenat Madhany in Orlando , FL – Jul 01, 2018
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Never went over any issues I would have pulling a top tooth. It left a hole in the sinus cavity. Took 4 month and two other dentist to correct. I had insurance was suppose to pay contracted rate they charged me more said they would refund once the insurance paid. It s been a few months still hasnt refunded the difference.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Daveport, FL – Jun 26, 2018
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The staff was amazing! They made my whole family feel great about their visit! Ivy and Judy were very attentive!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Erica Carlson in Davenport, Fl – Apr 26, 2018
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I went for a simple broken tooth extraction which is 100% covered by my insurance. Dr. Alway, her dental assistant and accounting personnel were more interested in selling me a $4000 dental work package than attending my immediate need ( that too while I was sitting in the patient chair). When the sales pitch did not succeed, they lost interest in me as a patient. They told me to come after 2 days and quoted me several hundred dollars. Happy ending - the tooth fell on its own the next day.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Davenport, FL – Mar 25, 2017
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I went to Dental care of davenport to see their four star dentist and got this one star dentist assigned to me instead. I was unaware there were two dentists in this practice. This is the only time I've ever experienced pain in a dentists chair. She basically ignored my original complaint, redid two crowns that possibly didn't need to be done and drilled so deep I needed a root canal after.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Davenport, FL – Mar 06, 2017
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Dr. Alwani is an excellent dentist. An expert in her field.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bianca Gilyot in Davenport, FL – Mar 02, 2017
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About Me

care philosophy

Dr. Gulafroz Alwani graduated from the Fatima Jinnah Dental College (FJDC) in Karachi, Pakistan, in 1998, and Nova South Eastern University in 2004.

biography

Dr. Gulafroz Alwani graduated from the Fatima Jinnah Dental College (FJDC) in Karachi, Pakistan, in 1998, and Nova South Eastern University in 2004. She has been practicing for 16 years and has professional memberships with the Florida Dental Association...read more
  • Special Care Dentistry

  • English

  • Arabic

Locations

Sage Dental Group

Sage Dental Group12990 Tanja King Blvd Kissimmee, FL 34746
1

Sage Dental of Waterford Lakes

Sage Dental of Waterford Lakes688 N Alafaya Trl Orlando, FL 32828
2