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Dr. Jayne Kalu, DMD

Dr. Jayne Kalu, DMD

Dentistry

Dr. Jayne Kalu, DMD is a dentistry practitioner in Concord, NC. She is accepting new patients.

4.6 Star Rating
Based on 56 reviews 4.6 Star Rating (56 reviews)

Practice

4995 Weddington Rd Ste 40 Concord, NC 28027
Patient Favorite Award

Dr. Kalu is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Kalu's Reviews

Likelihood to recommend Dr. Kalu

4.6
56 ratings, 50 with a written review
5 star
88%
88%
4 star
2%
2%
3 star
2%
2%
2 star
0%
0%
1 star
9%
9%

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Always a pleasant experience
I know it sounds strange, but going to New World Dentistry is always a pleasant experience for me. Everyone is friendly and professional and they do their best to make me comfortable.
What went well
  • I felt respected
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Jul 13, 2024
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Great Dr
I have been coming to Dr Kalu for several years now. Her and her staff are always warm, friendly and professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 01, 2023
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Horrible Experience
The cleaning I had consisted of the backs only of my teeth being scraped for less than 10 minutes. The fronts of my teeth were never cleaned, only polished.The dentist recemented a crown that had come loose, not only did she cut my mouth in multiple areas with the drill, she used so much cement that my other molars don't close/touch and my bite is altered. Horrible experience.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
CW – Oct 14, 2023
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Awesome Dentist
State of the Art technology used to facilitate a comfortable visit. Clear explanations for any treatments accomplished. Clear layman answers to all questions asked. Genuinely pleasant and professional office atmosphere and staff. AND, all in a timely manner. WOW, I love New World Dentistry.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Yvonne M – Sep 29, 2023
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The staff is Great! I love the Dr. Kalu
The staff is very personable and professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2023
Thank you so much for your kind words. We really... Read More
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Very kind, effective, knowledgeable dentist
I've been going to this facility for at least two years and I always fully enjoy the experience, results, timeliness and efficiency of this ofc.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Craig Duncan – Feb 25, 2023
Thank you so much for your kind words. We really... Read More
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Great office and staff
Great office and staff people. Does not hurry you to make a decision when options are available.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 16, 2023
Thank you so much for your kind words. We really... Read More
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Great service
Awesome staff, great service, full details off visit services, a fresh experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Pops – Aug 30, 2022
Thank you Pops for your kind words, we really... Read More
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I was quite apprehensive about some dental work I needed, to the point where I cancelled an appointment and reschedule a few weeks later. I’ve never had an experience that made me feel so at peace with dental work. The method that she used to administer anesthesia was incredible. Outstanding service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LaDona – Nov 03, 2021
Thank you so much for your kind words, LaDona. We... Read More
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I highly recommend Dr. Kalu to everyone. The office is run professionally. Everyone is polite and informative. My husband and I have been going to Dr. Kalu for a few years now, and always receive excellent care. Dr. Kalu is patient and understanding of patients fears and concerns, and very knowledgeable about her field. The office is located in the Willows Crossing division, next to Publix, BP, etc, so there is plenty of parking available. You can get groceries, gas up your car, get your hair and nails done, grab coffee, and have lunch within steps of the office. It's super convenient. Great doctor. Great location.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dana A. – Mar 21, 2021
Thank you so much for your kind words, Dana. We... Read More
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She is an excellent dentist. She provides top quality service and she’s very professional. I love everything about her office
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kimberly West – Oct 27, 2020
Thank you so much for your kind words, kimberly.... Read More
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BUYER BEWARE! First let me say I am not normally one to post reviews. However, with the lack of professionalism from the practice and the poor standard of care from the dentist that my daughter and I experienced I feel it is my duty to warn future patients. With that said let me start by saying something kind. The reception area is nice and it was not difficult to get an appointment. Our story – my daughter was a new patient and her first appointment was for a cleaning, which was very messy and not thorough (water on her face and clothes and took only 30 minutes). We spoke with the dentist regarding a dental plan to replace a current cap and put a veneer on another tooth that had been damaged earlier this year. Not being a dentist and not knowing what to ask, I was depending on the expertise of the provider. The communication coming out of this practice is EXTREMELY POOR. The dentist did not explain the process and or manage expectations well, and only answered questions
What went well
  • Office environment
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Aug 24, 2020
Thank you for providing your feedback and letting... Read More
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Our story – my daughter was a new patient and her first appointment was for a cleaning, which was very messy and not thorough (water on her face and clothes and took only 30 minutes). We spoke with the dentist regarding a dental plan to replace a current cap and put a veneer on another tooth that had been damaged. Not being a dentist and not knowing what to ask, I was depending on the expertise of the provider. The communication coming out of this practice is EXTREMELY POOR. The dentist did not explain the process and or manage expectations well, and only answered questions in yes and no responses. Looking back, we should have moved on to another practice at that point. It was a costly mistake for such important work. We were told that the work for the actual service - the temporary veneer and cap - would be a 2 hour appointment. The actual time was 5 HOURS! No apology or explanation for the lengthy appointment. The appointment was scary for my daughter and afterwards the ven
What went well
  • Office environment
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Aug 24, 2020
Thank you for providing your feedback and letting... Read More
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Excellent as always! My wife and I have been going to Dr Jane for about a year now and have had nothing but positive experience after positive experience.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jul 20, 2020
Thank you so much for your kind words, so much... Read More
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Prompt appointment time service and pleasant atmosphere with caring and friendly professionals all around
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Willi – Jun 04, 2020
Thank you so much for your kind words, Willi. We... Read More
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Another procedure done and another great experience! I had two of my wisdom teeth extracted yesterday and the procedure went with ease. Took a little over an hour and everything went great. Better than I was expecting for sure. Here it is the next day and everything seems to be right on track. ?? ?? ?? ?? ?? thanks again! You gals rock!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Austin Dixon – May 14, 2020
Thank you so much for your kind words, Austin. We... Read More
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Highly recomended!
What went well
No results
What could be improved
No results
Helpful
Mike Moon – May 12, 2020
Thank you so much for your kind words, Mike. We... Read More
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They truly try to get you scheduled as soon as possible. They explained each step before the process. The Dr was very informative about my options. The office is comfortable and inviting. The staff is very nice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michelle R. – Feb 29, 2020
Thank you so much for your kind words. We really... Read More
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Worst dental visit ever. Wasn't numb enough so I felt the whole extraction. Asked for better pain meds and wasn't given a script for two days after. Was told if I came at 3:45 I could pick it up. Left work early and showed up and they were closed even though they say they close at 5. Am not getting any calls back so I wont be able to get script till Thursday. (Got the extraction on saturday) charged me 711$ for extraction. Complete robbery and disregard for patient I'm sick with pain and anger after my visit would never reccomend them to anyone
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Ryan Mcguire – Dec 24, 2019
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Professional dental office. Staff was helpful and friendly. Service was very comfortable and gentle during my son's visit. Everything was explained thoroughly. Very kid friendly environment. Beautiful office decor. We recommend everyone to visit. Thank you Dr. Codjoe
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 05, 2019
Dr. Kalu's Reply –
Thank you for kind comments #weLoveOurPatients
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About Me

care philosophy

New World Dentistry

A Dental practice that sets itself apart from others in its ability to deliver to people of the community:- Oral health care in a form that is affordable, comprehensive and high quality utilizing the digital and...
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biography

Dr. Jayne Kalu, DMD, DDS

Dr. Jayne Hails originally from the West African Coast of Nigeria, with roots in both Ghana and Nigeria. She first started out in Chicago, Illinois then moved to Boston, Massachusetts for her DMD degree at...
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  • Dentistry

  • Pediatric Dentistry

  • Endodontics

  • Jacobi Medical Center

    Residency Hospital, 2009
  • Boston University Henry M. Goldman School Of Dental Medicine

    Undergraduate School, 2008
  • English

  • Spanish

Patient Favorite Award

Dr. Kalu is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Jayne E Kalu DMD PA4995 Weddington Rd Ste 40 Concord, NC 28027
    1