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Dr. Jeffrey Novak, DDS

Dr. Jeffrey Novak, DDS

Dentistry

Dr. Jeffrey Novak, DDS is a dentistry practitioner in Austin, TX. He is accepting new patients.

3.7 Star Rating
Based on 12 reviews 3.7 Star Rating (12 reviews)

Practice

5310 Burnet Rd Ste 108 Austin, TX 78756

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Dr. Novak's Reviews

Likelihood to recommend Dr. Novak

3.7
12 ratings, 7 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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Destructive and irresponsible
I went to Dr Novak a few years ago. He worked on a tooth that was not on our agreed treatment plan without numbing me first. He gaslit me about the experience. He drilled into a tooth root causing me to need an emergency root canal less than 6 months later. They’re still trying to charge me for this work. He should have his license revoked.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Aug 24, 2024
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Ill-Mannered
Worst experience ever he’s is rude, unpleasant and impolite. He will talk to you like you’re nothing if you let him. I will never do her business here again!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Apr 29, 2023
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Please staff and doctor are very pleasant and friendly; not only to their patients but among themselves also. I like a playful doctors office
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Peggy Jo Sadler – Mar 27, 2021
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Everyone there has been awesome!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 28, 2020
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We just had our first visit with Dr.Novak and he was so professional and educated. His work staff was so friendly especially Brenda she was so smart and very nice. We will definitely continue going with Dr.Novak and recommending my friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anna – Dec 17, 2020
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Rude
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Jul 13, 2020
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Great Dentist he is now located at Keep Smiling Austin Dental 7500 State Highway 71 West Suite 108 Austin, TX 78735
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Austin, TX – Feb 05, 2019
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About Me

care philosophy

I am committed to providing the highest quality dental care for each of my patients in a welcoming environment. My goal is to educate and motivate them about their oral health in a positive manner while demonstrating compassion and respect.

biography

Dr. Jeffrey Novak is a certified dentist who has practiced since 1989.  He specializes in diagnosing and treating patients with periodontal disease, Tooth delay, and Dental emergencies, Root Canals, Crown and Bridges, Dentures, Dental Implants...read more
  • Dentistry

  • Endodontics

  • Cosmetic Dentistry

  • Emergency Dentistry

  • Medical College Of Pennsylvania

    Residency Hospital, 1990
  • Millersville University

    Undergraduate School, 1976
  • State Board Required Continuing Education. Current On All Requirements.

  • America Academy of General Dentistry Senior Student Award, 1989

  • American Academy of Oral Medicine Senior Student Award, 1989

  • Omicron Kappa Upsilon Honor Society Inductee, 1989

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Locations

Practice

Family Tree Dental Group5310 Burnet Rd Ste 108 Austin, TX 78756
1

Practice

Aids Services of Austin Inc711 W 38th St Ste E4 Austin, TX 78705
2