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Bad, very bad

If education is a prerequisite for your quality care of your teeth, you may want to find out where this woman went to school. The quality was horrible. I truly can't believe anyone would go here. If you want to keep your teeth healthy, DO NOT GO HERE!!!!!!! I went here because it was a weekend and I was in pain. The cracked tooth took 8 hours to sort of fix. She put the crown on backwards, really???? 2 years later the crown, with the horribly infected root canal made me so sick. It took months to recover. Do yourself a favor. DO NOT VISIT THIS!!!!!!!!

What went well

Appointment scheduling

What could be improved

I didn't feel respected
Didn't listen or answer questions
Didn't explain conditions well
Staff wasn't friendly
Appointment was rushed
Didn't trust the provider's decisions
Long wait times

Helpful

Susan – Dec 28, 2023

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I indicated that I needed nitrous or sedation for any services rendered and this was not provided. I received x-rays with no nitrous or sedation. The office fraudulently charged for services not rendered.

What went well

No results

What could be improved

Difficult to schedule appointment
Didn't listen or answer questions
Staff wasn't friendly

1 other person found this helpful

Helpful

Dec 09, 2020

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OMG!!! I have never felt so at ease and comfortable! I hate needles and she was super gentle and honestly quite comical! She is a beyond the most attentive and caring dentist I've seen. The staff is super friendly and very professional. I love the state of art equipment they're using also!! I just can't say enough about Dr. Bryan!!! The very BEST IN THE BUSINESS!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

1 other person found this helpful

Helpful

Melissa Scott Jackson / Cranberry Blue – Jul 08, 2020

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Very professional and calming

What went well

Listened & answered questions
Explained conditions well
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

3 others found this helpful

Helpful

Shakia Love in Douglasville, GA – Jan 20, 2016

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Know Before You Go

About Me

biography

Originally from Savannah, GA, Dr. Jelana Bryan has true Southern Roots. She loves going to Sunday Service and connecting with her church community. She is a family woman at heart and loves spending time with her son, Alex, and her husband, Frank....read more