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Dr. Jennifer Fontaine, DDS

Dr. Jennifer Fontaine, DDS

Dentistry
20+ years of experience

Dr. Jennifer Fontaine, DDS is a dentistry practitioner in Saint John, IN and has over 20 years of experience in the medical field. She graduated from Indiana University / School of Dentistry in 2004. She is affiliated with medical facilities such as Community Hospital and Franciscan Health Crown Point. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 27 reviews 4.1 Star Rating (27 reviews)

Practice

10895 Park Pl Saint John, IN 46373
Telehealth available

Experience Check

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Dr. Fontaine's Reviews

Likelihood to recommend Dr. Fontaine

4.1
27 ratings, 12 with a written review
5 star
78%
78%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
22%
22%

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My entire family loves it here. The staff is so friendly and Lisa from the office helped fix an insurance mistake that saved me a lot of money. They are honest and made my teeth look great. The Dentist (Jennifer) was the best I have ever had! Thank you for a great overall experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 12, 2020
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This office never informed me that they were out of network. However, they were quick to try and get me to do on the spot procedures. When I explained that I should of been notified when I questioned it (including my $50 deductible), they told me no monies are due. Then the bill came and they told me they will not wave the amount. Be careful trusting this office and I will never go back.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Nov 26, 2019
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Very positive experience. Linda or Lisa (sorry I'm bad with names)? was super friendly and professional. Dr. Fontaine did an implant on one of my front teeth, it looks and feels amazing. No goo in my mouth, they used a scanner thing. The office was super clean and I am overall extremely satisfied.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Bob W. in St. John – Nov 07, 2018
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I called for an appointment and gave my insurance information. I was told they except all insurance - but never was told they were out of network. I prepaid several hundred dollars of co-insurance, only to find they had not given me out of network pricing. I have been billed an unreasonable balance amount. I feel they are very dishonest in the way they handle their billing and will not go back or recommend them to anyone!
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Jun 27, 2018
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Dr Fontaine is one of the most knowledgeable and kind dentist I’ve ever been to. She will answer any and every question and enjoys her job immensely. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Deborah Hoopes in St John, IN – May 14, 2018
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Dr. Fontaine did not introduce herself on all appointments, a tech, did not introduce herself or inquire what we were working, on, started measuring & imprinting wrong tooth. Putting gloves that had touched computer, random things behind me, plugging and unplugging computer in my mouth. The temporary crown cracked over weekend, then completely off following Thurs. Last appt. tech was trying to pry off the intact underlayment that was suppose to remain for the new crown. crown placed is nice
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
7 others found this helpful
Helpful
Chicago, IL – May 10, 2017
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Bait and switch scam tactics while you're in the chair. Be forewarned that every "estimate" or "quote" is going to be lower than the actual charges considerably.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Andy in San Jose, CA – Dec 10, 2016
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Cannot speak highly enought about Dr. Fontaine and her entire staff. They are all very caring and attentive. Took a long time for me and my husband to find such a great dentist. Now our family and friends have switched to Dr. Fontaine and are all very pleased. She is a rare find!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jeanette B. in St John, IN – Oct 13, 2016
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I had a really great experience yet again at this office. This was my third visit in a couple of weeks. They did my cleaning first and now i just had my final crown done. it was painless and looks awesome. I am so happy with all my results from Dr Fontaine! The staff is so fun and caring. I highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Anthony M. in Schererville, IN – Sep 08, 2016
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This is hands down the best Dental office I have ever been to. Love the entire staff. They were all so nice and really got to know me. I fell like I'm meeting up with friends when I go there. Dental work was painless and quick! Dr Fontaine is awesome.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
chrisa in St. John, IN – Apr 06, 2016
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Dr. Fontaine is friendly, personable, and most importantly calming. I used to dread going to the dentist. Now, although I moved to California, I have kept Dr. Fontaine as my primary dentist because I have confidence in her and her staff; that they will continue to provide the best care and service I've ever experienced.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Mike in San Diego, CA – Feb 01, 2016
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Used to fear the dentist but not anymore!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
St. John, IN – Nov 11, 2015
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About Me

biography

Dr. Jennifer Fontaine, DDS is a dentistry practitioner in Saint John, IN and has over 20 years of experience in the medical field. She graduated from Indiana University / School of Dentistry in 2004. She is affiliated with medical facilities such...read more
  • Dentistry

  • Pediatric Dentistry

  • Orthodontics & Dentofacial Orthopedics

  • Endodontics

  • Cosmetic Dentistry

  • Sedation Dentistry

  • Laser Dentistry

  • Sports Dentistry

  • Indiana University / School Of Dentistry

    Medical School, 2004

Insurance Check

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Locations

Practice

Office10895 Park Pl Saint John, IN 46373
1

Affiliated Hospitals

  • Community Hospital

    901 MacArthur Blvd
    Munster, IN 46321
    Recipient of 8
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Franciscan Health Crown Point

    12750 Saint Francis Dr
    Crown Point, IN 46307
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Franciscan Health Dyer

    24 Joliet St
    Dyer, IN 46311

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
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