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Dr. Jie Su, DMD

Dr. Jie Su, DMD

Pediatric Dentistry
15+ years of experience

Dr. Jie Su, DMD is a pediatric dentistry practitioner in Plano, TX and has over 15 years of experience in the medical field. She graduated from University of Pennsylvania School of Dental Medicine in 2007. She is affiliated with Baylor University Medical Center. She is accepting new patients.

3.8 Star Rating
Based on 22 reviews 3.8 Star Rating (22 reviews)

Practice

4500 Legacy Dr Ste 300 Plano, TX 75024

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Su's Reviews

Likelihood to recommend Dr. Su

3.8
22 ratings, 6 with a written review
5 star
64%
64%
4 star
5%
5%
3 star
0%
0%
2 star
14%
14%
1 star
18%
18%

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Have been going here for 1.5 years and never has any complaint. The doctor indeed cares about the kid and takes pride in her work. The other dental specialist my son went to gave quite high marks on the fillings my son got. It is a small office and not a lot open slots. My trick is to schedule before leaving and the front desk is helpful in finding desirable ones.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
D.G. in Allen, TX – Aug 29, 2017
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Horrible customer service, forgot to schedule an appoint and the next available was 3 months out. Luckily we found another pediatric dentist with great care and was actually 50% less then Dr Su's estimate. I'm now actually glad they messed up the scheduling and couldn't fit us in for the next 3 months because after our experience I'm questioning the quality of care my son would have received. If you're thinking of this office please do your due diligence.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Frisco, TX – Jul 29, 2017
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Simply the best kids dentist in the metro! As a mom of 3 I know a bit or two about kids dentist and how they compare up! Dr. Su is very knowledgeable, experienced and dedicated. We have followed her to the current clinic since it was opened.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Ashley Goodson in Plano, TX – Feb 09, 2016
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Adorable setup for a kids dental clinic. Staff with big smiles and doctor with a very kids friendly approach. Son loves to go every time!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
April Wang in Allen, TX – Feb 04, 2016
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Best pediatric dentist for us so far! Before Dr. Su, I have tried 3 child dentists in Plano and none of them earned enough trust from me. Dr. Su took time to explain the needs of our kids and did super jobs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kelly S. in Plano, TX – Dec 27, 2015
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Very professional and considerate. The doctor took time to do the job and explain things for us.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sarah G in Plano Texas – Dec 23, 2015
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About Me

biography

Dr. Jie Su, DMD is a pediatric dentistry practitioner in Plano, TX and has over 15 years of experience in the medical field. She graduated from University of Pennsylvania School of Dental Medicine in 2007. She is affiliated with Baylor University Medical Center. She is accepting new patients.
  • Pediatric Dentistry

  • Blair E. Batson Hospital For Children

    Fellowship Hospital, 2009
  • University Of Pennsylvania School Of Dental Medicine

    Medical School, 2007

Locations

Practice

Jie Su DMD P.A.4500 Legacy Dr Ste 300 Plano, TX 75024
1

Affiliated Hospitals

  • Baylor University Medical Center

    3500 Gaston Ave
    Dallas, TX 75246
    Recipient of 10
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality