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Dr. John Carter, DDS
Dentistry
Dr. John Carter, DDS is a dentistry practitioner in Roanoke, VA.
2.1 Star Rating
Based on 19 reviews 2.1 Star Rating (19 reviews)
Practice
4907 Brambleton Ave Roanoke, VA 24018Compare Dr. John Carter, DDS with other Dentistry Practitioners near you
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Dr. Carter's Reviews
Likelihood to recommend Dr. Carter
2.1
19 ratings, 8 with a written review
| 5 star | 26% | 26% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 74% | 74% |
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Efficient, effective, accomodating
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 29, 2024
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Overcharged
What went well
- Appointment scheduling
What could be improved
- I didn't feel respected
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dec 23, 2023
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This practice has gone down hill over the years. We were given subpar service and don't recommend them for anyone. The office staff are rude, specifically Emily and Shawn/Sean, and Dr. Carter was barely in the room.
We have since found better quality care with a much nicer dentist and do not recommend Dr. Carter or his clinic for anyone.
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Staff wasn't friendly
- Didn't trust the provider's decisions
- Long wait times
6 others found this helpful
Helpful
J. H. – Nov 16, 2021
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Very friendly staff. They went over an above checking my insurance and explaining procedures. Scheduling was easy and flexible.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Shawn Spaulding – Oct 01, 2021
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Dr Carter has been my dentist for many years. He has always been on top of my dental needs, very honest, easy to get into see. His staff are the best, one of the best teams in the Valley. I have sent people to Dr. Carter over the years, all have been happy.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Coy Asbury – Feb 11, 2021
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Not gentle and then other colleagues of his don't want to touch his work. Promised a price and then went back on his word according to his employees as if he didn't agreed to a fixed price. After several thousand dollars in a year, he lost us for$76 dollars!!! Not the smartest marketing. Just terrible people to deal with. No finesse, no manners when issues arise, no proper work ethic that we can see.
What went well
- Appointment scheduling
- Wait times
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Liana Arias – Dec 01, 2020
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I came in on a Friday. The dentist, Mr Carter, didn’t even look at my teeth, yet I was charged for a cleaning and exam from a DDS.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Apr 06, 2019
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Professional and personable. Greeted by caring staff, welcomed by a smile and assurance I would be taken care of. This practice restored both my smile and faith in dentists. Couldn't imagine going elsewhere.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mrs. Bell in Salem, VA – Apr 20, 2016
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How was your experience with Dr. Carter?Overall Patient Satisfaction
19responses
Likelihood of recommending Dr. Carter to family and friends is 2.0526316 out of 5
About Me
biography
Dr. John Carter, DDS is a dentistry practitioner in Roanoke, VA.Dentistry
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Locations
Practice
Office4907 Brambleton Ave Roanoke, VA 24018