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Dr. Jolanta Macdonald, DMD
Dentistry
Dr. Jolanta Macdonald, DMD is a dentistry practitioner in Northborough, MA.
4.6 Star Rating
Based on 33 reviews 4.6 Star Rating (33 reviews)
Practice
137 W Main St Northborough, MA 01532Compare Dr. Jolanta Macdonald, DMD with other Dentistry Practitioners near you
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Dr. Macdonald's Reviews
Likelihood to recommend Dr. Macdonald
4.6
33 ratings, 21 with a written review
5 star | 79% | 79% |
4 star | 12% | 12% |
3 star | 3% | 3% |
2 star | 0% | 0% |
1 star | 6% | 6% |
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I took my son to 2 other dentists before Dr. MacDonald. I felt rushed and confused at both other dentists. Dr. MacDonald was the first dentist to actually explain what was happening with my son’s teeth and give me a clear and comprehensive understanding of how she could help him. Her hygienist was perfect for my squirmy son. The office staff are all very professional, efficient and communicative. The anesthesiologist office that Dr. MacDonald works with, Dr. McCarty, was equally clear, efficient and friendly. My son had a safe and effective dental surgery, and is recovering well. I’m very happy that we went with Children’s Dentistry of Northborough to care for my son. I highly recommend them.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Cam’s mom – Oct 10, 2020
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My daughter has had bad experiences with dentists. Her anxiety level when you mention going to a dentist skyrockets. Today was her first experience at this office and it was FANTASTIC. We have a half hour ride home and all she talked about was her dental experience. She's only 8 so we have many more years to experience this office. So glad we found them. My son has been going for a year and raved about the office to her which also helped her feel comfortable.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Sheri Nowak – Oct 07, 2020
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Both my children go to Children’s Dentistry of Northborough and we have always had a great experience with the staff and Dr. MacDonald over the past 5 years. The hygienists have done an amazing job too with my son who has autism, taking their time to explain tools and procedures, being patient with him, and providing tips on how to make visits easier. We always feel welcome there and they listen closely to our questions and concerns. Would highly recommend this office.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
KG mom of 2 – Sep 02, 2020
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Dr. MacDonald and her staff are wonderful! They are all so caring and friendly and genuinely have the well being of the children at the forefront.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Kristin C – Aug 27, 2020
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I had an awesome experience at this dental office. Everyone was just so nice and treated me well. Definitely going to be my main dentist. Good thing is they do childrens but also have adult days. ????
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
David Rodriguez in Marlborough, MA – Nov 15, 2018
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The office continues to improve. Their intake is digital now, which makes it easier to state upfront which treatments are approved.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
MA – Nov 10, 2018
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Dr. MacDonald is wonderful. There have been some of her dental hygienists that I've been less than thrilled with, but Dr. MacDonald is worth it!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
- Wait times
What could be improved
- Staff wasn't friendly
- Appointment was rushed
Helpful
Oct 26, 2018
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Dentists have good knowledge to provide suggestions and answer any questions with details explanations.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Srikanth Divi in Northborough, MA – Oct 21, 2018
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My 6 year old daughter had her front top teeth extracted by Dr. MacDonald. My daughter was very nervous but Dr. MacDonald and her staff were wonderful and put her at ease. Defiantly recommend this dentist.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
MA – Aug 03, 2018
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My son Luke had an excellent experience today. I would definitely recommend Children’s Dentistry to family and friends.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Loraine Bradley in Southborough – Jun 22, 2018
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Fantastic Dr. and wonderful staff. My son was nervous to get an x-ray but once in the door the front desk and hygienist calmed his nerves.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Rory in MA – Jun 20, 2018
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Dr MacDonald is wonderful.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 07, 2018
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Love this whole practice! They are so good with all children of all ages. My girls are teenagers and we’ve been going there since their first appointment at 2 years old! Highly recommend!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Patty Bell – May 29, 2018
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She is fantastic!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
May 18, 2018
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Dr. MacDonald is fabulous. With staff changes at the front desk, we enjoy dealing with the billing and reception, so much more!! To have people who can communicate with kindness, empathy, and strong communication skills, help to facilitate service for families. We are grateful for the new staff!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Evans in Boylston, MA – May 03, 2018
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Dr. MacDonald is excellent. She filled my 4 year old’s cavities with finesse, an excellent bedside manner and the work was beautiful. Though he wouldn’t open his mouth for other dentists or hygienists at a previous practice, with Dr. MacDonald and her assistant, he was never uncomfortable, he was never nervous. He and I both actually enjoyed the experience.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Trish O in Lancaster, MA – Apr 10, 2018
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Dr. MacDonald is very professional and took the time to thoroughly explain to me everything that was going on in my child’s mouth. Her staff are all on the same page and helped my child feel at ease. The office is immaculate and a super cheery environment!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Kristine – Feb 27, 2018
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Dr MacDonald is wonderful and has put my two children at ease when they have visited. The facility is clean, modern and the staff is excellent. Bonus is the waiting room is child oriented too so if it’s busy and there’s a short wait, kids young and old are both entertained (video game system, train table, etc.)
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 26, 2018
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My son had his first ever dental appointment in this office. I was terrified it was going to be a nightmare. It wasn’t. The staff was friendly, the atmosphere was calm and quiet. My son made it through with no problems or crying. I was very please!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 21, 2018
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We brought our daughter when she was around 18 months because she had chipped her front tooth. Dr. MacDonald was very helpful. She calmly explained all the possible scenarios and answered all of our questions during that upsetting situation. Now that my daughter is 3, she had her first official cleaning. The dental assistant that we had was absolutely wonderful. She really knew how to help my daughter understand what was happening while making it fun for her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jill in WESTBOROUGH – Dec 07, 2017
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How was your experience with Dr. Macdonald?Overall Patient Satisfaction
33responses
Likelihood of recommending Dr. Macdonald to family and friends is 4.5757575 out of 5
About Me
biography
Dr. Jolanta Macdonald, DMD is a dentistry practitioner in Northborough, MA.Dentistry
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Locations
Practice
Richard C Martino OD137 W Main St Northborough, MA 01532