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Dr. Kathleen Nichols, DDS

Dr. Kathleen Nichols, DDS

Dentistry

Dr. Kathleen Nichols, DDS is a dentistry practitioner in Lubbock, TX. She is accepting new patients.

4.9 Star Rating
Based on 17 reviews 4.9 Star Rating (17 reviews)

Practice

4101 84th St Ste C Lubbock, TX 79423

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Dr. Nichols' Reviews

Likelihood to recommend Dr. Nichols

4.9
17 ratings, 4 with a written review
5 star
94%
94%
4 star
0%
0%
3 star
6%
6%
2 star
0%
0%
1 star
0%
0%

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I felt like I have new friends! I have never experienced a dental office with such caring, kind, & professional people. I have a hard time believing the previous review, because from beginning they made sure I was informed about my insurance. They are out of network, but they told me before I spent a dime. I did have a balance after insurance, but I was prepared thanks to the ladies in the office. Dr Nichols & her staff explained EVERYTHING to me during the procedure too. So thankful for them!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lubbock, TX – Nov 08, 2017
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The service was okay. I had to return to have touchups done. I still have trouble with the shape and pain of the fillings. After they spoke with my insurance, I was told my insurance would cover 50% of my total, but after the work was performed, my insurance covered 20% leaving me with a huge bill. They wouldn't work with me on the remaining total and made it seem like it was my fault that I didn't understand my insurance would not cover the procedures.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Long wait times
Helpful
Lubbock, TX – Jun 30, 2017
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Excellent with a capital E
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lubbock, TX – Mar 31, 2017
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Better dentist practice than the cosmetic dentist I went to in a much larger city. The clinic is efficient, with really knowledgeable hygienists, responsible x-ray usage, and of course a great dentist. I have no complaints.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lubbock, TX – Mar 29, 2017
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About Me

biography

Dr. Kathleen Nichols, DDS is a dentistry practitioner in Lubbock, TX. She is accepting new patients.
  • Dentistry

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Locations

Practice

Office4101 84th St Ste C Lubbock, TX 79423
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