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Dr. Kellye Rice, DMD

Dr. Kellye Rice, DMD

Dentistry

Dr. Kellye Rice, DMD is a dentistry practitioner in Brentwood, TN.

4.8 Star Rating
Based on 158 reviews 4.8 Star Rating (158 reviews)

Practice

1800 Mallory Ln Brentwood, TN 37027

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Dr. Rice's Reviews

Likelihood to recommend Dr. Rice

4.8
158 ratings, 10 with a written review
5 star
95%
95%
4 star
0%
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3 star
0%
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2 star
0%
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1 star
5%
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Horrible experience !!!!
Worst dentist experience ever! most expensive dentist also. They charge you 3% to use your credit card. To make a long story short, they put fillings in my teeth and did not put enough filling material in it so my two front teeth kept banging together, and one actually chipped. She didn't want to add more of the filling material because , I guess it would take too much time so she started grinding my other teeth down. I had to go back six times and then she finally realized she didn't put enough filling material in my teeth , so I had that done last week, and she tried to charge me $900 to fix what she messed up. While I was there having her fix what she messed up a year ago she did one filling in my tooth and charged me $350 even though my insurance company said it should be free I did file a complaint with my insurance company. Not only is she expensive, but she's really not very good you have been warned.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Robert Tuttle – Sep 21, 2022
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Dr. Rice and her staff are highly competent professionals. We recently moved to Brentwood from Chicago. We are highly satisfied to have found a new life long dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Terry Bowers in Brentwood, TN – Feb 10, 2017
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Superior customer service becomes evident, and begins on the phone and online even before entering the professional context of Dr. Rice?s office. Her people are excellent service providers, second to mind. As a retired researcher and Primary healthcare provider, I know, and appreciate quality service. Dr. Rice and her people are the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jayne S. in Ashburn, VA – Mar 30, 2016
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I was convinced to go to the dentist because I haven't been in a long time. After coming to Dr. Rice's office, I realized that I needed some work. After coming with a dental plan and a payment plan, we proceeded in the long term treatment. Nothing I have done was no worse than getting a filling, no pain no gain. After being numb, it was all down hill. Everybody was really nice and caring in and out of the office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dominic S. in Brentwood, TN – Mar 24, 2016
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Thumbs up! Awesome as always!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mohamed H. in Brentwood, TN – Mar 22, 2016
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My dental hygienist was great - very friendly and competent. My whole experience created a high level of trust for me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Angelica in San Francisco, CA – Feb 27, 2016
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Great Dentist! Great staff! Great service!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gerald P. in Brentwood, TN – Feb 19, 2016
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The office has a great atmosphere. The staff is friendly and welcoming.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Helen in Dallas, TX – Feb 11, 2016
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If I could give less then 1 star would. For years I have seen my dentist every 6 months and have good dental health. I recently moved to TN and it was time for my bi-annual visit. Imagine my shock when Dr Rice announced that I needed 3 crowns and had 6 mm pockets and periodontal disease. She managed to make this diagnosis without x-rays. When I saw my old dentist and he took x-rays, none of the dental work Dr. Rice said I required was needed. In my opinion she churning.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Ann in Spring Hill, TN – Dec 02, 2015
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I have been a patient of Dr. Rice for nearly 30 years and have just completed quarterly cleaning (yes, every 3 months - it's so much more efficient and effective this way). Wonderful experience with a very professional staff with a real understanding of their work. I was very much at ease and comfortable from time I entered the front door, until I left the office. Thank you for taking care of me once again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jonathan J. in Brentwood, TN – Nov 17, 2015
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About Me

biography

Dr. Kellye Rice, DMD is a dentistry practitioner in Brentwood, TN.
  • Dentistry

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Locations

Practice

Kelley N. Rice DMD PLLC1800 Mallory Ln Brentwood, TN 37027
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