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Dr. Kerri Swan, DDS
Dentistry
Dr. Kerri Swan, DDS is a dentistry practitioner in Reading, PA.
3.4 Star Rating
Based on 7 reviews 3.4 Star Rating (7 reviews)
Practice
130 Prospect St Reading, PA 19606Compare Dr. Kerri Swan, DDS with other Dentistry Practitioners near you
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Dr. Swan's Reviews
Likelihood to recommend Dr. Swan
3.4
7 ratings, 6 with a written review
5 star | 57% | 57% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 14% | 14% |
1 star | 29% | 29% |
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Not a happy customer
What went well
- Staff friendliness
What could be improved
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Jan 01, 2025
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During dinner I cracked my lower left molar. The pandemic lock-down was just starting to ease up, so I was terrified I would need the hospital emergency room. But first I called my local dentist, Doctor Kerri Ann Swan. Her office made an emergency appointment for me that afternoon. I was still a little nervous about Corona virus, but Dr. Swan and her staff were amazing. They took every precaution possible and were very professional. Full masks, face shields, gowns, and gloves. She walked me through everything that she was doing, step by step. I felt safe in her care. I'm not sure what they call it, but she "glued" the hairline crack in my molar because it wasn't split all the way through. It's been perfect ever since. I definitely recommend her.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Edward Koenig – Jun 16, 2020
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Dr. Swan is terrific!! Friendly, professional, and informative. My daughter was nervous to see a dentist but Dr. Swan made her feel comfortable and at ease by explaining everything to her step by step, now my daughter wants to go to the dentist to see Dr. Swan again!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Reading, PA – Sep 09, 2016
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Both my son and I have seen Dr. Swan and we both had a wonderful experience. She was very patient and really helped with putting my nervous mind to ease!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
7 others found this helpful
Helpful
Miranda S. in Reading, PA – Sep 07, 2016
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Very pleasant. Incredible dentist. Very informative and skilled!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
5 others found this helpful
Helpful
Regina in Reading, PA – Sep 07, 2016
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My son had a dental emergency and was told to come in the same day he called in the afternoon shortly before appointment they called and said he had to wait until the next day. Dr. Swan does not seem to want to deal with kids with anxiety so she refers them to another dentist.
What went well
- Office environment
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Douglassville, PA – Jul 05, 2016
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How was your experience with Dr. Swan?Overall Patient Satisfaction
7responses
Likelihood of recommending Dr. Swan to family and friends is 3.4285715 out of 5
About Me
biography
Dr. Kerri Swan, DDS is a dentistry practitioner in Reading, PA.Dentistry
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Locations
Practice
Allergy & Asthma Medical Center PC130 Prospect St Reading, PA 19606