Dr. Kristianne Macaraeg Kracke, DMD

My 4-year-old daughter had a stainless steel crown placed at Newtown Dentistry, and within nine months, a ¼-inch piece fractured off, leaving behind only the glue. This is far from the expected longevity of 5-7 years, as stated on their own website: “Under normal use and proper care, a pediatric crown should last until the tooth naturally falls out.”We had been seeing another dentist for cleanings due to convenience, insurance, and my daughter’s anxiety about returning to Newtown Dentistry. This dentist noted excess bonding shortly after placement, something Newtown Dentistry never mentioned. At her last cleaning, the fracture was discovered. • No decay, no trauma, perfect hygiene, and a soft, normal diet. Despite this, the crown failed. • Newtown Dentistry dismissed our concerns and initially said not to come in unless the crown fell off or caused pain. • I had to push for an in-person evaluation, where they still claimed the fracture didn’t affect the crown’s integrity. • Now,