


Dr. Laura Pepa, DDS
Dentistry
Dr. Laura Pepa, DDS is a dentistry practitioner in Sterling Heights, MI. She is accepting new patients.
4.3 Star Rating
Based on 11 reviews 4.3 Star Rating (11 reviews)
Practice
36150 Dequindre Rd Ste 800 Sterling Heights, MI 48310Compare Dr. Laura Pepa, DDS with other Dentistry Practitioners near you
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Dr. Pepa's Reviews
Likelihood to recommend Dr. Pepa
4.3
11 ratings, 9 with a written review
5 star | 82% | 82% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 18% | 18% |
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I am scared of dental treatment and Dr. Pepa was so patient and kind when working with me. I never felt rushed. She took her time and made the experience as comfortable as possible! I would most definitely refer a friend to Dr. Pepa and Laser Dental as a whole!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Angela in Clinton Township, MI – Dec 19, 2017
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Dr Pepa is amazing!! She takes her time explaining procedures and has the most gentle hand. Dr. Pepa is always so nice and seems to genuinely care about you and your concerns too. I would definitely recommend and have to my my friends and family!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Esther Thomas in West Bloomfield, MI – Dec 19, 2017
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Dr. Pepa and the whole staff at this office are the best. When I had a toothache, Diane fit me right into the schedule and when I arrived, I found the staff very efficient. They took an X-ray, found my problem and Dr. Pepa explained to me my options. Since it was an important tooth, I chose a root canal. Well, in the past, other dentists have done root canals on my teeth and I have not had much luck. But Dr. Pepa did the procedure without any pain and I was able to keep my tooth. She’s grea
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bob Westoff in West Bloomfield, MI – Dec 19, 2017
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My family loves Dr. Pepa. We have found her to be kind, gentle and thorough. She has helped us settle problems with our teeth that other dentists failed to locate or treat. We have our dentist for life!! And the staff is great too. When we need an appointment, we can call and get in the same day. Great service.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sterling heights – Dec 18, 2017
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Dr Pepa is a very gentle,concerned dentist. She makes sure she answers all your questions in a way you can understand. Very gentle in her work and I would recommend her to everyone . I have never found such a Dentist with all these qualities. Thank you Dr Pepa!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Margaret Angeleri in 77Macomb, MI – Dec 17, 2017
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I have always been afraid to go to the dentist. Dr Pepa is the most gentle caring dentist ever. I never felt a thing from the numbing to the procedure of a root canal and crown!!!! I will never go anywhere else. She personally called me in the evening to see how I was feeling. The staff was very pleasant also. I highly recommend Dr Pepa!!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Macomb, MI – Dec 17, 2017
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Thank you Dr Pepa! You're an amazing, gentle dentist!!! If you're looking for a comfortable, compassionate, family environment; this is the dental office for you. I'll admit that I tend to get nervous and worked up before dental appointments, but Dr Pepa's calming approach always makes the visit a pleasant experience.
Truly a wonderful and kind person!
Thank you!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Macomb, MI – Dec 16, 2017
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Really happy with Dr. Pepa and the staff. They're very accommodating and have performed quality work on me and the kids.. Highly recommend.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 16, 2017
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Dr. Pepa is horrible. Upsell dentistry! Plus, doesn't treat the patient like a human being. No professional courtesy, doesn't address you by name, unfriendly and went from having nothing wrong with my family's teeth to an endless list of everything being wrong. Total money grab. I no longer trust this practice.
What went well
- Office environment
- Appointment scheduling
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jun 15, 2017
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How was your experience with Dr. Pepa?Overall Patient Satisfaction
11responses
Likelihood of recommending Dr. Pepa to family and friends is 4.2727275 out of 5
About Me
biography
Dr. Laura Pepa, DDS is a dentistry practitioner in Sterling Heights, MI. She is accepting new patients.Dentistry
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Locations
Practice
Frank Rosner D.D.S. P.C.36150 Dequindre Rd Ste 800 Sterling Heights, MI 48310
Practice
Compare Dr. Laura Pepa, DDS with other Dentistry Practitioners near you
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