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Dr. Leesa Sasic-Mitsos, DDS

Dr. Leesa Sasic-Mitsos, DDS

Dentistry

Dr. Leesa Sasic-Mitsos, DDS is a dentistry practitioner in New Lenox, IL. She is accepting new patients.

2.9 Star Rating
Based on 14 reviews 2.9 Star Rating (14 reviews)

Practice

1804 E Lincoln Hwy New Lenox, IL 60451

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Dr. Sasic-Mitsos' Reviews

Likelihood to recommend Dr. Sasic-Mitsos

2.9
14 ratings, 4 with a written review
5 star
43%
43%
4 star
7%
7%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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I was in pain and Dr. Leesa determined it was an impacted wisdom tooth. She removed the tooth painlessly, but have novacane to numb it. Walked in miserable and left smiling and in no pain.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 27, 2021
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OBNOXIOUS and UNPROFESSIONAL behavior. She was yelling at her staff members loudly and berating them in front of all clients. At one time after a client walked out, she yelled at the reception, "Did that guy pay?" The receptionist replied, "No" Dr. Leesa Mitsos screamed, "If that guy dies today, I don't get paid!" I couldn't believe what I was hearing. I wanted to go to another dentist to finish up my tooth with a crown, where my current dentist had told me that the root canal wasn't complete!!! I had to pay an Endodontist to finish the root canal she didn't finish!!! HORRIBLE!!! She didn't deserve the money from my insurance company. I did report her to my insurance regarding her claim for over $1600
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Nov 17, 2019
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Had impacted wisdom tooth went in for extraction, she ripped my tooth out , chipped the molar infront of it while extracting wisdom tooth out, ended up having a root canal , filling and still pending cap on molar that was cracked during this procedure. Charged for the cracked molar, root canal and filling, i will not going there for cap. I suggest to go elsewhere, a 300 bill turned into over 1400 dollars...... staff was very nice. It seemed like a rush job that ended up costing me more money....
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Scott schmitz – Sep 12, 2019
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I've been with these guys for a couple years with no issues. Today, i had a scheduled appointment for a filling that has been bothering me for a week. I scheduled with them a week in advance. The office tries to reschedule me last minute because they have cancellations, and the dentist wants an early weekend. Unfortunately, i am out running errands i planned to get done in the morning so i could make the appointment in the afternoon . They have no empathy, no professionalism, no more customer.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
19 others found this helpful
Helpful
Freddie a. in Lockport, IL – Oct 15, 2016
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About Me

biography

Dr. Leesa Sasic-Mitsos, DDS is a dentistry practitioner in New Lenox, IL. She is accepting new patients.
  • Dentistry

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Locations

Practice

Office1804 E Lincoln Hwy New Lenox, IL 60451
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