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Dr. Leonard Eisner, DDS

Dr. Leonard Eisner, DDS

Endodontics

Dr. Leonard Eisner, DDS is an endodontics practitioner in Freehold, NJ. He is accepting new patients.

3.1 Star Rating
Based on 50 reviews 3.1 Star Rating (50 reviews)

Practice

4251 US Highway 9 Freehold, NJ 07728

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Dr. Eisner's Reviews

Likelihood to recommend Dr. Eisner

3.1
50 ratings, 29 with a written review
5 star
52%
52%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
48%
48%

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They don’t even deserve one star. Absolutely awful medical professionals. We were referred here by our dentist for a root canal. My daughter was in pain and they told me they weren’t taking new patients and to maybe try back in 3 months. Followed up at my regular dentist who told me to try again because he had referred other people after me that they had taken. His receptionist then told me they sometimes lie if they are having an overwhelming day. I called when I got home and sure enough, this time they had an opening the next morning! The main receptionist is super nasty and rude. She’s also a blatant liar. Our first visit was okay. Eisner was friendly and seemed knowledgeable. They scheduled us to return for a root canal three weeks later. What they don’t tell you is that they will cancel your appointment if you don’t reply within 2 hours of them calling you 3 days before your appointment. We were in a national park and didn’t have service. We called as soon as we could but they had given our appointment away. We expressed our concern that this policy should have been disclosed when booking since we’ve NEVER encountered it anywhere else. Usually you just get a call as a reminder. The whole point of booking an appointment IS me confirming I’ll be there. We rescheduled for two weeks later and then in 45 minutes they call back and suddenly have an opening the same day. We go and when we get there they tell us our insurance won’t cover a special scan that Eisner wants to run so we need to pay $205. When I asked why they didn’t tell us that on the phone, both the doctor and the nasty receptionist lie and say they did. If they’d told us that, I wouldn’t have even showed up. They also claimed they said it in the voicemail when no such message was communicated. After encountering such blatant dishonesty, we walked out as I would not trust him to touch my child after such terrible practices. Find another endodontist and stay away from here.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Renee Alejandro – Jan 16, 2024
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If I could give no stars, I would!
Horrible and nasty staff! Unprofessional!! I am not sure how this office is still in business. Stay far away!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jan 11, 2024
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Grade F: Dr. Leonard Eisner AND Dr. Melinda Blume
Insensitive and incompetent office staff. Given appointment for 7:45am root canal. I arrived to locked doors and no one in the office. Eventually an office worker and dentist arrived LATE and did not have my appointment in the system. Both doctors are responsible for hiring and employing incompetent staffers who show up for work but don't do their job. Grade F - Not recommended.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Not Recommended – Feb 10, 2023
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No stars ! Rude & extremely unprofessional “Dr. Eisner” kicked me out after numbing me since I’m emotional about needles/ drilling. I can pull my self together & get through. But you , ill- mannered & extremely disrespectful . What makes you so high up you get to talk to patients that way ??? Ripped bib off my neck so aggressively almost ripped my earring out. So glad I’m out of there. Stay away from this uncouth place. Also , Waited 2 months for this useless appt. Nasty nasty person !
What went well
No results
What could be improved
  • Office environment
  • Long wait times
3 others found this helpful
Helpful
Karma – Jun 02, 2021
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I recently had a root canal performed by Dr. Eisner and I was extremely pleased with the results. It was on a tooth to which my very expensive bridge was attached. My periodontist recommended that I see an endodontist who specializes in this kind of work. I was very lucky to find Dr. Eisner. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kristine O. – Apr 24, 2021
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Never got to the doctor! When I made the appointment I specifically asked if they accepted my dental plan and was told yes. After waiting two weeks, I was called the morning of the appointment to tell me they did not accept the plan! No effort was made to accommodate me. Wasted two weeks and now have to waste more time finding another provider.
What went well
No results
What could be improved
  • Office environment
2 others found this helpful
Helpful
GK – Feb 09, 2021
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As someone who is generally nervous about dental procedures, Dr. Eisner made me feel at ease and very comfortable. I can’t praise Dr. Eisner enough for the care and expertise he gave me during my root canal procedure. He is highly skilled and calm. The injection and the entire procedure was painless. I was finally feeling back to normal and without pain very quickly. If you need a root canal, Dr. Eisner is the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Alex Salaman – Jul 15, 2020
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Great doctor, great office staff. Doctor Eisner is completely painless, calm and a true expert. The staff is pleasant and helpful. Highly recommend for root canal treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Chaim – Apr 21, 2020
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Dr. Eisner and his staff are great! My root canal was painless . Dr. Eisner is a true professional; capable and pleasant. The staff is helpful and welcoming. This office deserves a 5 star review.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Nadiya in NJ – Sep 19, 2018
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Very professional and helpful. Would definitely recommed
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rob in Lakewood – Aug 03, 2018
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I had a great root canal experience at Dr. Eisner’s office. He is the best! His injection is painless and so was the root canal. The staff is helpful and pleasant. If you need a root canal you will be extremely satisfied with Dr. Eisner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Iaroslav Kulikovskykh in Old Bridge , NJ – Jul 29, 2018
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Dr. Eisner made my root canal painless, quick, and easy!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robert in NJ – Apr 16, 2018
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I had an exceptional experience at Dr. Eisner’s Office. I went in with a sever toothache. He diagnosed my problem and explained the procedure cland welt. He was very professional and gentle. Thank you for helping me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rachel in Jackson, NJ – Apr 08, 2018
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Had a very pleasant experience with Dr. Eisner yesterday. Was hesitant about having a route canal, but it was just what the doctor ordered! Very straightforward and relatively painless, I told him I'm not a fan of pain. I would definitely recommend to my friends and family!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Walter Metzger in Jackson, Nj – Mar 13, 2018
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Dr. Eisner and his staff were wonderful. He explained the procedure and most important to me was his followup on how I was feeling. I recommend him highly!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 12, 2018
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I went in for a root canal with Dr Eisner last week, he was gentle, explained in detail the procedure, and made me feel very comfortable, I highly recommend Dr. Eisner, and this office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Freehold – Mar 12, 2018
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Would NEVER recommend him! He is Rude and unprofessional! Kicked a patient out in middle of a root canal!! Do yourself a favor, find a different dentist!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Mar 06, 2018
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Dr. Eisner was very nice and does really nice work. The staff was very sweet and accommodating. Will definitely recommend them to friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 12, 2018
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Totally disappointed.. my mom miss her appointment because she was really sick , I try to reschedule an appointment and a ladie from that office they can not accept my mom anymore... I ask her if I can talk to the dentist or manager about the cause of my mom absent appointment and missing phone calls she totally refuse to help us... I wouldn’t recommend any one ??? totally nasty customer services ??
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
ERIKA PIMENTEL in North Plainfield – Feb 06, 2018
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Staff is rude and nasty!! Only cares about money!! Find someone else that will do what is best for you and not their pocket!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Feb 02, 2018
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About Me

biography

Dr. Leonard Eisner, DDS is an endodontics practitioner in Freehold, NJ. He is accepting new patients.
  • Endodontics

Locations

Practice

Devereux NJ Reach Treatment Home4251 US Highway 9 Freehold, NJ 07728
1
Office6 Garnet St Morganville, NJ 07751
2