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Dr. Mark Grucella, DDS

Dr. Mark Grucella, DDS

Dentistry
25+ years of experience

Dr. Mark Grucella, DDS is a dentistry practitioner in Fairlawn, OH and has over 25 years of experience in the medical field. He graduated from Ohio State College of Dentistry in 1998. He is accepting new patients.

3.5 Star Rating
Based on 18 reviews 3.5 Star Rating (18 reviews)

Practice

620 Ridgewood Xing Ste K Fairlawn, OH 44333

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Dr. Grucella's Reviews

Likelihood to recommend Dr. Grucella

3.5
18 ratings, 13 with a written review
5 star
61%
61%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
33%
33%

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Best Dentist Ever!
Listened to my needs and didn't try to sell me things that weren't needed. Would highly recommend to anyone needing dental work.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jodi – Apr 03, 2025
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Best Dentist Ever
Best dentures all around ......especially implants.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 07, 2025
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Recommend!
Very respectful and kind staff! Made me feel comfortable which it’s important when visiting a dental office. Would recommend to all my friends and family
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 18, 2025
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Great dentist
Had the best experience with Dr. Grucella. Addressed all of my concerns and didn't make me feel horrible about them. He did a great job with all of the work I needed done. I felt comfortable every time.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 18, 2025
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Fantastic office , The Dr. and Asstisant were top notch
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Feb 18, 2025
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Great dentist
I was a new patient with the office, and had a great experience with all the staff and Dr. Grucella. He took the time to make me feel comfortable and was very compassionate. Will most certainly be back.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Beth – Feb 13, 2025
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Heather Hopp
My veneers were done here and they are immaculate and have lasted years with no trouble! I have also had great experiences scheduling emergency visits for a broken tooth. They even make crowns in house at their own lab. My whole family comes here.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 19, 2023
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Bad dentures
The worst dentures I've ever had will never return and will warn others to stay away.
What went well
  • I felt respected
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Worst dentures ever!! – Aug 18, 2023
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Absolutely unscrupulous! Was lied to multiple times by the receptionist who are not well trained. Then was promised a service that they then refused to provide. I was scheduled for an extraction with a doctor who doesn't extract teeth and was not informed of this until AFTER they took over 200 dollars in unnessisary exrays. When trying to get the issue resolved Dr. Grucella banned me fro. his services and offices. This was not even the first time I've had issues with them. You will be much happier and safer with another facility and dentist.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jun 15, 2020
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I've had to go back several times when my upper denture was first made about a year ago at the Fairlawn office. After them scaling down the denture, I was told that they couldn't take off much more, the numbers on the side were almost missing. I don't really care! They should've been made right in the first place. They've never fit comfortably. I had to go back a week ago and was charged $122.00 for a realignment and I have the five year warranty. They still aren't right so I'm going back....again and probably again and again. There's nothing worse than a sore mouth and not being able to bite into anything of substance.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Lisa in LOUISVILLE – Jun 26, 2019
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I have two sets of dentures made by Dr. George (fine man and great doctor) in the past 20 yrs . Being loyal person I visit the office hopping I can have some preventive repair. In no time at all dr. precella suggest the new set instead. In no time he convinced me to have done with a year to pay w/o interest charges and have it done in 2-3 days . Only things he did achieve , made the set that did not fit and charge total of $ 2990 00 and blame me , my gums and everything he can think off . Mind you I’m denture wearer for 20 + years and I should know fit , comfort and quality of life dentures give . Imagine 2 month back and forth watching him fooling with his ‘MASTER PIECE’ Finaly I left the dentures in his office and ask for monies back. We don’t give monies back he replied . Next day his business manager called and offer 2/3 monies back , and keep the $ 1000.00 back for dental lab cost . Imagine getting pay for miserable service that never work . Since I dispute charges my visa ar
What went well
No results
What could be improved
No results
10 others found this helpful
Helpful
May 09, 2019
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I have been a patient of this dental office for years. I was not blessed with the strongest teeth, so I have had many procedures done and have seen many dentists at different dental offices. After finding Dr. Grucella and experiencing the way he treats me as a patient and is able to make the visit less painful for me, I will never go anywhere else. His demeanor and openness to explain what he is doing along with his being able to "block" the pain, is much appreciated.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Melissa Samson-Akpan in Fairlawn, Ohio – Jun 13, 2017
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Had appointment scheduled with Grucella, arrived at office and told he just rushed out the door for some kind of unknown emergency. So I was passed on to another dentist who knew nothing about implants. Spent two hours there while they worked up a treatment plan full of baloney on the computer with my insurance company. Never got tooth pulled that I had the appointment to do. Really looks like bait and switch to me. All the time was spent on coming up with a huge prospective bill.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
12 others found this helpful
Helpful
Akron, OH – Oct 23, 2015
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About Me

biography

Akron and Canton area dentist, Dr. Mark Grucella is a life-long resident of the Akron area. Dr. Grucella graduated from Revere High School and received a B.A. in Zoology from Miami University. He was conferred his Doctor of Dental Surgery (D.D.S.)...read more
  • Dentistry

  • Ficoi

    Fellowship Hospital
  • Ohio State College Of Dentistry

    Medical School, 1998

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Locations

Practice

Family Dental Team Inc.620 Ridgewood Xing Ste K Fairlawn, OH 44333
1
FVC Enterprises Inc1500 Canton Rd Akron, OH 44312
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 7:30am - 2:00pm
  • Directions