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Dr. Hall did an extraction on a back tooth of mine on the bottom... it took him about an hour to remove the tooth... he had to drill the tooth a few times and apparently some bone got loose... after the procedure... I went back to the clinic and found out that a piece of bone was still remaining and pierced through my gumline... now I’m at risk for infection... he should have did a better job ... or atleast took X-rays after the procedure!

What went well

Wait times

What could be improved

Office environment
Difficult to schedule appointment
Staff wasn't friendly
Didn't trust the provider's decisions

1 other person found this helpful

Helpful

Apr 27, 2018

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About Me

biography

Dr. Matthew Hall, DDS is a dentistry practitioner in Syracuse, NY. He is affiliated with St. Joseph's Health Hospital.

Dentistry

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Locations

Practice

St. Joseph's Hospital Health Center301 Prospect Ave Syracuse, NY 13203

Affiliated Hospitals

St. Joseph's Health Hospital
301 Prospect Ave
Syracuse, NY 13203
Recipient of 9
hospital awards
Surgical Care Excellence Award™ (2024)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
View all awards
How patients felt about the care they received at this hospital.
87%
Patients said they were given information about recovering at home
3% higher than the national average
76%
Patients said that doctors always listened to them and explained things well
View all patient feedback