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Dr. Matthew Horne, DDS
Dentistry
Dr. Matthew Horne, DDS is a dentistry practitioner in West Lake Hills, TX.
4.3 Star Rating
Based on 6 reviews 4.3 Star Rating (6 reviews)
Practice
3345 Bee Caves Rd Ste 102B West Lake Hills, TX 78746Compare Dr. Matthew Horne, DDS with other Dentistry Practitioners near you
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Dr. Horne's Reviews
Likelihood to recommend Dr. Horne
4.3
6 ratings, 5 with a written review
5 star | 83% | 83% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 17% | 17% |
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Rushed and un heard
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Dan w – Aug 26, 2023
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I moved back to Austin 3 years ago and resumed seeing my dentist from the late 2000's. While he is a nice man and the office staff are very nice, he only has two dental techs and my husband and I do not like one of the techs. Apparently, we are not the only ones as you have to wait months to see the other technician which put me way behind my cleaning schedule. So, I was on the hunt for a light, bright office with good vibes, upbeat music, a nice and friendly staff as well as an office up to date on the latest technology and I seem to have found everything I was looking for with Dr. Matthew Horne. Mia is a member of his front desk staff and she really gets all of the kudos. From my introduction to her over the phone to our encounter in person, I knew I had chosen well for my family. They are very thorough and for that reason, your first appointment may take a bit longer than normal, but I care deeply about my teeth and I appreciated the attention to detail.
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Q. Whiddon – Jul 14, 2023
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20 years experience with Dr Horn and his staff
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
joann DiFranzo – Feb 02, 2023
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Awesome staff and great facility. Dr. Horne and team are the best in Austin. Take it from someone who hates going to the dentist!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Seth B in Austin – Dec 13, 2017
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Dr. Horne and his staff were awesome! We did not feel like a number going through the system. He took his time with us, answered questions until we had full understanding, and also offered options, with all the pros and cons of each. Each person at his office was kind and helpful. Dr. Horne and his staff cared for us well. We highly recommend him!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Brent Phillips in Austin, TX – Apr 25, 2016
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How was your experience with Dr. Horne?Overall Patient Satisfaction
6responses
Likelihood of recommending Dr. Horne to family and friends is 4.3333335 out of 5
About Me
biography
Dr. Matthew Horne, DDS is a dentistry practitioner in West Lake Hills, TX.Dentistry
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Locations
Practice
Office3345 Bee Caves Rd Ste 102B West Lake Hills, TX 78746
Compare Dr. Matthew Horne, DDS with other Dentistry Practitioners near you
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