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Dr. Matthew Jackson, DDS

Dr. Matthew Jackson, DDS

Dentistry

Dr. Matthew Jackson, DDS is a dentistry practitioner in Eustis, FL. He is accepting new patients.

3.9 Star Rating
Based on 33 reviews 3.9 Star Rating (33 reviews)

Practice

1141 S Eustis St Eustis, FL 32726

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Dr. Jackson's Reviews

Likelihood to recommend Dr. Jackson

3.9
33 ratings, 26 with a written review
5 star
73%
73%
4 star
0%
0%
3 star
0%
0%
2 star
3%
3%
1 star
24%
24%

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Definitely bait and switch. Be careful.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Oct 23, 2024
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Excellence in Carejennifer Sandler.
Dr. Jackson is an exceptionally knowledgable, competent, and compassionate dentist. His practice is solely patient- oriented, and his high professional standards are reflected in the conduct of his staff. In my many years of visiting dentists from Boston to Beverly Hills, I have never experienced such genuine, generous, and proficient degree of care. Dr. Jackson took time to explain everything and answer my questions. I have not stopped singing his praises since I left his office and will not hesitate to recommend him to my patients, friends, and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jennifer Sandler, PhD – Jan 20, 2023
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Avoid this dentist!
Avoid this dentist if you care about your dental outcome! I paid over 20k upfront for dental restoration and overall oral care. Dr. Jackson does NOT know what he is doing, regardless of what he advertises. Simple extractions and crown installation never was completed do to his incompetency and not having the right "parts" to install the crowns. After the extraction, the gums were so torn up I needed gum grafting, that happened after I consulted with another dentist, with compassion and understanding for his patients, and was able to get the results I wanted, unfortunately I also had to pay for those services. I requested a refund from Dr Jackson for the work that I had paid for, and did not receive, and Dr Jackson is refusing to refund over $7,000.00. If you like temper tantrums, condescending manner from a dentist, and have absolutely NO gag reflex, then this is the dentist to go to. The office staff is absolutely amazing and deserves top salary for having to deal with his temperament
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Mar 20, 2022
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Dr. Jackson proudly displays his vision for his dental practice in Eustis, FL. I have to say that he and his entire staff abide by the stated vision. I am very impressed with the advanced technology used and the service is outstanding. Before he examined my teeth, I asked him what the mission of his practice was he stated it clearly and it was almost a word-for-word match to the posted vision statement in the waiting room. I recommended Jackson Dentistry to anyone seeking affordable high-quality dental care.
What went well
No results
What could be improved
No results
Helpful
Chris Leary – Apr 25, 2021
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Great staff
What went well
No results
What could be improved
No results
Helpful
Mar 15, 2019
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Dr. Romine is professional, compassionate & efficient. She & the Jackson Dentistry staff made me feel confident & comfortable with the extensive dental issues I had, after many years of neglect. And, they offer easy payment plans. It was nice to have a dentist competently address the issues at hand without recommending unnecessary procedures.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mary Mom in Leesburg, FL – Jun 26, 2018
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Dr. Jackson is though, courteous, and considerate of the patients time. No long waits. State of the art equipment. Takes time to explain treatment and expected outcome.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lesle C in Eustis, FL – Oct 25, 2017
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Great customer service! Staff is always welcoming and caring!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Clermont, FL – Sep 20, 2017
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We have recommended Dr Jackson many times to friends. He is very patient and caring and conservative about extractions or surgery. He always takes the time to volunteer for the FL Baptist Dental Bus and does other pro bono work. His office staff and hygiene staff are very pleasant and kind as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
The Polgreens in Grand Island, FL – Aug 28, 2017
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I have been to MANY dentists in my lifetime. Very happy to give dr jackson a perfect rating. ALL pros, NO cons. Wonderful experiences . Staff is awesome. Doctor and staff are proficient in every aspect of care. Up to date techniques and equipment. Addressed all my needs with kindness and understanding. Best of all for me personally.....NO PAIN, ANXIETY TREATED. TY all sincerely.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Donna Williams in Astatula , FL – Aug 02, 2017
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This is the absolute BEST in dentistry. Cutting edge in the field in both knowledge and equipment. You know you are receiving the best of care. But the staff puts this practice over the top. Friendly, responsive and caring...I felt like I was the only patient they had...short wait time. Continuoua interaction. And Dr. Romine came back twice after she was finished with me...to see if I was comfortable or if I had thought of any questions I wanted to ask her. I cannot say enough good things.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vicki in Sorrento, FL – Jul 22, 2017
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Dr. Jackson and staff were fantastic and attentive. He is very easy to talk to and definitely knows his stuff. I haven't been to a dentist in a long time and have work to be done but they didn't pressure me or make me feel bad. I will be going back to have it done as soon as I can.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gator Girl in Grand Island, FL – Jul 15, 2017
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Outstanding dental practice. Both the dentist and staff are very thorough, professional and provide excellent care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apopka, FL – Jul 15, 2017
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We have been using Dr Jackson for 3 years. We are very happy with his staff and the quality of his work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Grand Island – Jul 13, 2017
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Everything was great and well explained.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 24, 2017
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Great people, great service. I highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Orlando, FL – Jun 07, 2017
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Would definitely recommend Dr. Jackson. His staff are really friendly and helpful! Finally found a dentist I can trust. Thanks to everyone there!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bernie S. in Sorrento, FL – Jun 03, 2017
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Everything is done professionally. Everyone in the office and dental assistants and hygienists are competent and friendly. Dr. Jackson is a very good dentist, and shows his patients personal attention.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael Farona in Altoona, FL – May 20, 2017
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My first visit was on March 23, 2017. The team was professional, thoughtful and kind. I had a wonderful experience. I highly recommend this practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Yvonne. T in Mount Dora – Mar 24, 2017
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Staff is awesome!!! Everyone made me feel comfortable and treated me like family. I highly recommend Jackson Dentistry. Extremely professional team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
A. Greene in Apopka, Fl – Jan 31, 2017
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About Me

biography

Dr. Matthew Jackson, DDS is a dentistry practitioner in Eustis, FL. He is accepting new patients.
  • Dentistry

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Locations

Practice

Charles E Broadway DMD PA1141 S Eustis St Eustis, FL 32726
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