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Dr. Michael Rothstein, DDS

Dr. Michael Rothstein, DDS

Prosthodontics

Dr. Michael Rothstein, DDS is a prosthodontics practitioner in New City, NY. He is accepting new patients.

3.3 Star Rating
Based on 19 reviews 3.3 Star Rating (19 reviews)

Practice

16 Squadron Blvd Ste 105 New City, NY 10956

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Dr. Rothstein's Reviews

Likelihood to recommend Dr. Rothstein

3.3
19 ratings, 10 with a written review
5 star
53%
53%
4 star
0%
0%
3 star
5%
5%
2 star
5%
5%
1 star
37%
37%

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I use to love coming to this office and being a patient here. Over the last several years Dr Rothstein has become very money hungry. Everytime I go for a cleaning they’re constantly telling me I need antibiotic injections. If this was something that was necessary it would be covered under insurance which it isn’t. Not to mention I’ve been told to get fluoride treatments as an adult. More superfluous treatments that insurance will not pay for and is all cash for the office.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Casanova – Nov 29, 2023
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Lack of follow up
I recently started going here but am disappointed with their lack of communication/ follow up. A week after my appointment when waiting for my treatment plan, I filled out their patient survey and pointed out their lack of follow up on the plan. Within a few hours of the review I received a missed call and an email claiming I’m “a difficult person to get a hold of”, attempting to blame me for the lack of communication. I responded to the email promptly and politely with a few follow up questions but still haven’t received a response another week later… but I’m the difficult person to get a hold of???
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Brandon – Jul 13, 2023
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I saw him for about 20 yrs. He missed a root in a root canal - and had me suffering for years - 1st insisting I needed an apio - which I didn't, but I still got it done - then wanted to remove the tooth and do implant. I trusted him. After 4 yrs of torture I saw other dentists who easily saw the mangled root canal. When I told Rothstein, I thought he'd feel bad, care, maybe apologize or offer to pay for the new work that I needed to correct his - but he just stared at me blankly and then suggested I re-do crowns to improve my bite. He's changed a lot since I first met him. He was doing raffles and trying to get his patients to drum up business for him using incentives and discounts. I'd never seen such unethical, unprofessional behavior. Very strange. Be careful if you see him - he makes a good impression - but I'm convinced the money is the driving factor in his work.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Kate S. – Nov 25, 2019
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Dr. Rothstein cares about his patients immensely. He is very generous to his patients, his staff- people in general. Dr. Rothstein is extremely talented and loves his profession- which is very rare these days. He is one of two dentists I completely trust.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
C.L.W. – May 23, 2018
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The office is neat and well kept as well as the staff. Professional and willing to meet my needs. Very pleased.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
roxanne in lyndhurst , nj – Jan 28, 2018
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I tried so hard NOT to write this review, having asked the office 5 times to have Dr. Rothstein call me, he still has not. To date, I’ve never met the man, yet I’ve been in his office 5 times for dental work. This is quite possibly the most dysfunctional dental office in the country. I can't even begin to describe my experience. BAD. After 5 office visits, the only thing which did occur was my tooth being extracted. That’s five days I took time off from work.. Be forewarned.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
New York, NY – Dec 19, 2017
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Beautiful office and great staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Spring Valley, NY – Nov 09, 2017
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Dr. Rothstein is a very caring and compassionate person. He really takes pride in running a friendly and caring practice. And he's a painless doctor too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
June Appel in Milford, PA – Aug 11, 2017
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In my experience, had many problems and pain with the procedures he performed on me. Caveat emptor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Ashburn, VA – Jun 22, 2017
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I went in for the cleaning. Hygenist was very rude. She insisted on taking full-mouth x-ray, although I said firmly that I just had it 6 months ago and insurance covers it once in 3 year period. I also said that she does not need it for routine cleaning. She replied in a nasty voice : "Or yeah, in what country it is not mandatory to have full mouth x-ray with cleaning ?" . I just stood up and left. I will not be harrased with rude office staff.
What went well
No results
What could be improved
  • Staff wasn't friendly
10 others found this helpful
Helpful
New City – Aug 04, 2016
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About Me

biography

Dr. Michael Rothstein, DDS is a prosthodontics practitioner in New City, NY. He is accepting new patients.
  • Prosthodontics

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Locations

Practice

Office16 Squadron Blvd Ste 105 New City, NY 10956
1

Compare Dr. Michael Rothstein, DDS with other Prosthodontics Practitioners near you