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Dr. Pamela Ditomasso, DMD

Dr. Pamela Ditomasso, DMD

Dentistry

Dr. Pamela Ditomasso, DMD is a dentistry practitioner in Sacramento, CA. She is accepting new patients.

4.7 Star Rating
Based on 52 reviews 4.7 Star Rating (52 reviews)

Practice

2619 J St Sacramento, CA 95816
Patient Favorite Award

Dr. Ditomasso is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Ditomasso's Reviews

Likelihood to recommend Dr. Ditomasso

4.7
52 ratings, 38 with a written review
5 star
92%
92%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
8%
8%

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Involuntary Patient Termination
To this day, I still don’t know why I was asked to leave the practice. I had been a patient of Dr. Ditomasso for a number of years, even recommending her office to family and friends. I admit, I might not have been 100% satisfied with some crown work they did for me, but I was never rude about it. So when I received a registered letter from her office informing me I was no longer welcome at her practice, I was shocked and in disbelief and I was never given an explanation. I wonder if anyone else was treated this way.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 28, 2023
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First, I originally reviewed 5 stars. After several months of dealing with Tanya, the person who handles billing...ZERO stars. I will say that Dr. Saleh and Dr DiTomasso were both very knowledgable and great. I have not a single bad word to say about them. However, Tanya has singlehandedly ruined the entire experience. The only thing she cared about was money. I spent over $10,000 there in a short period of time, I never owed them a dime. I paid every single office visit in full, however....they billed me almost $1,500 in "advanced" for services not performed. They only refunded me after I had to call and complain. Then after my last appointment, my upcoming one was also going to be several thousands of dollars. I was given a treatment plan with the exact details and prices, then a few days later, but weeks before the next appointment, Tanya was calling me again asking for payment for the upcoming appointment! I'd really have to stress that I've never owed these people a dim
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
Helpful
Bill S – Feb 19, 2021
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I have been going to this office since about 1995. They are obviously VERY well managed. The staff is very professional. The equipment is state of the art and is always being updated with the very best stuff. They have better Covid protocols than any business I have ever seen.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Best In The Business – Feb 02, 2021
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Yes-I have been a patient there for years. They have taken good care of me and all 4 of my children
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
J. Dein, MD – Jan 06, 2021
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Visits are always safe and pleasant. They always run on time and have the latest equipment for COVID safety.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 29, 2020
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Dr Pam and her staff are the best! I’m generally uncomfortable with dental care, but this is a team I can trust.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 21, 2020
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Wonderful staff with the best patient treatment.
What went well
No results
What could be improved
No results
Helpful
Oct 01, 2020
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I had gum work done.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Theresa Woody – Sep 16, 2020
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Hygeine and aligners adjustment: Very professional, knowledgeable, technically proficient, friendly and compassionate.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bonnie Osborn – Sep 15, 2020
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Dr. DiTomasso's practice is the finest I have ever been in. Always the friendliest staff and Painless, without a doubt the most professional organization I have ever been exposed to Thank you Doctors and staff. You are a cut above: ALL others !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mark Schmidt – Jun 11, 2020
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Always punctual! Always greeted by a smiling team not just one person but everyone in this dentist office. All staff seem to be passionate about what they do. They are the ultimate in professionalism.....even when dressed for tooth fairy day. Makes this a much more relaxed and fun necessary obligation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Maryann Findlay. – Feb 29, 2020
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As always, I received superior customer service and care from all of the staff. Shannon and Dr. Stella treat their patients with kind and caring hearts. The supporting staff exhibit the most amazing customer service! I will continue to visit this office for my dental care....for many years to come!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Brenda DeBacco – Feb 27, 2020
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I’m a loyal customer and patient. My family has been going to and recommending them for 27 years now. It’s a wonderful, highly professional and compassionate team. They go out of their way to provide the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 05, 2019
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Excellent hygienist, office staff and doctors! I will never go to another dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 22, 2019
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Absolutely the best dental office in the area - possibly even in the state. The staff are friendly, competent and caring. The doctors are all excellent but Dr. Pam is my favorite. I've been seeing her for about 30 years and I wouldn't think of going any place else. Her office uses state-of-the-art equipment. There is a playroom for children (and adults if they wish to sit there). TV's in the lobby and every treatment room. Free beverages. Bright, cheery waiting room and treatment rooms. From experience, I know this dental practice treats their patients like kings and queens and delivers nothing less than excellent dental care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
M.Bane – Nov 09, 2019
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Been going here for 35 years, they are wonderful. Quality care, honest, and the customer service is 5 stars! I refer people here frequently. You won't be disappointed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 24, 2019
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I've been a loyal patient of Dr. Pam since 1986. Her office is the only dental practice I have ever worked with on a regular basis. Having had a very unsatisfactory experience with dental work as a young person I avoided the Dentist at all costs (actually the cost was several teeth). You will be doing yourself a favor by visiting this dental office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy Campbell in Sacramento, CA – Jun 09, 2019
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Friendly ,professional and concerned about the patient. I have been a patient over 20 years and can only give this practice 5 stars
What went well
No results
What could be improved
No results
Helpful
May 23, 2019
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I have the worst anxiety and the staff here takes the best care of me. I am so happy to have found Dr. DiTomasso and her staff, they are excellent and do the best work. Love them!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jacquelyn Thompson in Sacramento, CA – Feb 22, 2019
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Dr. DiTomasso is fantastic and so is her staff. I have been going to her for 30+ years and will continue as long as I can make the 2 hour drive to get there.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cindy Pianalto in Penn Valley, CA – Feb 21, 2019
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About Me

biography

Dr. Pamela Ditomasso, DMD is a dentistry practitioner in Sacramento, CA. She is accepting new patients.
  • Dentistry

  • English

  • Greek

  • Hindi

  • Punjabi

  • Spanish

Patient Favorite Award

Dr. Ditomasso is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Pamela A Ditomasso Dental Corp.2619 J St Sacramento, CA 95816
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