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Dr. Pamela Moses, DMD

Dr. Pamela Moses, DMD

Dentistry

Dr. Pamela Moses, DMD is a dentistry practitioner in Cazenovia, NY.

1.7 Star Rating
Based on 11 reviews 1.7 Star Rating (11 reviews)

Practice

60 Nelson St Cazenovia, NY 13035

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Moses' Reviews

Likelihood to recommend Dr. Moses

1.7
11 ratings, 8 with a written review
5 star
18%
18%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
82%
82%

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Very unpleasant dental experience
The front desk receptionist and dental hygienist were both friendly, helpful, and accommodating, and I really enjoyed the tropical, Florida vibe throughout the facility. I went to this practice for the first time in October 2024. But my experience with the dentist herself was not a positive one and the reason I will not ever go back. For it being my first time there, she made no effort to get to know me or my past dental experience, and she was brief, cold, and spent less than 5 minutes with me examining my teeth. I was told I needed two fillings and a crown and she then immediately left the exam room. I have only ever needed fillings, so hearing I needed to have a crown done was a shock as I was only there for a routine cleaning. I have since returned to my former dentist who has determined I do not need any of that work done right now! Please save yourself a lot of trouble and find another dentist you can trust!!
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Nov 25, 2024
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Odd.
The hygienist at the Caz office was INCREDIBLE! I think she was making up for the dentist’s lack of… everything. I have a very clean mouth, and great teeth.The dentist poked in my mouth for 5 seconds, then wiped her fingers in disgust without saying anything. On her way out, she said to the hygienist, “she’d be a good candidate for teeth whitening. “ Hahah like, what? I have to go back for a crown, and after reading these reviews……. I don’t think that will be happening any time soon.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Apr 16, 2024
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Highly recommend
I have been to a lot of dentists over the last five decades. From cleanings, to cavities, caps, implants, extractions, etc. I have been a patient of Dr. Moses for over a year now and she and her team are the best I have ever met. No pain, no hassle, never any wait and no surprises on your bill. Highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim Hastie – Jun 16, 2023
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Cold, Rough & Uncommunicative
This is a review of Dr. Moses at her new practice at Cazenovia Dentistry where I have been a patient for 20 years. In my two visits, I have found Dr. Moses to be totally lacking in personal skills, brusque and uncommunicative. She neglects to explain procedures or aftercare and makes no effort to know her patient. She also seems to lack a deft touch in treatment. As a result, I no longer have confidence in the dental care at this practice and am actively seeking a new dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Sep 03, 2022
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I would not recommend to anyone. Complete lack of caring or concern. I’ve never come so close to walking out of a dental chair! She doesn’t seem to have any ability to use techniques used by most other Dentists to administer an injection without pain. Nor does she inquire to your condition when your in obvious distress.
What went well
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Apr 29, 2021
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Absolutely terrible. Had an anxiety attack in the chair every time, and she was extremely rude. Messed up the fillings I needed to have done and gave me issues every time I asked for accommodations. After the worst anxiety attack I had I started seeing a new dentist. How she's kept her job surprises me considering everyone else I've heard from that sees her has had the same issues. I would never recommend her, especially if you have sensitivities or require special accommodations.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Dec 02, 2019
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Horrible
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Apr 24, 2019
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I've been having ongoing dental care since early August. Dr. Moses and the staff at this location have been very accommodating in regards to my schedule and professional. I couldn't be happier with my experiences to this point.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Joshua A. in Utica, NY – Nov 11, 2017
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About Me

biography

Dr. Pamela Moses, DMD is a dentistry practitioner in Cazenovia, NY.
  • Dentistry

Locations

Practice

Pamela J. Moses DMD PLLC60 Nelson St Cazenovia, NY 13035
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