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Dr. Patrick Kennedy, DMD

Dr. Patrick Kennedy, DMD

Dentistry

Dr. Patrick Kennedy, DMD is a dentistry practitioner in Louisville, KY.

4.4 Star Rating
Based on 7 reviews 4.4 Star Rating (7 reviews)

Practice

5751 Preston Hwy Ste 104 Louisville, KY 40219

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Dr. Kennedy's Reviews

Likelihood to recommend Dr. Kennedy

4.4
7 ratings, 2 with a written review
5 star
86%
86%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
14%
14%

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Been seeing dr. Kennedy for about 20 years now and I would never go anywhere else.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 24, 2020
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I have never in my life received service as I did at this business! As a customer paying money I should have been treated with respect. Lisa the office manager was the rudest person I’ve encountered. I called to discuss the wait time and verbatim her response was “our clientele we have here has no problem waiting, I’m not sure what to tell you”. I asked her how her boss would feel after she spoke to me in this manor her response was “my boss would be very pleased with me, he and I have a great relationship”. I told her this was horrible customer service you didn’t even apologize about the two hour wait and she said “why should I apologize, you told me you made another appointment with another dentist”. I asked to speak with the dentist over the dentistry she said “I will give him your name and your number and if he calls you fine, if he doesn’t I don’t know what to tell you”. I was absolutely sick to my stomach after this phone call with this woman. I could not believe my experience!
What went well
  • Appointment scheduling
What could be improved
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Jun 27, 2019
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About Me

biography

Dr. Patrick Kennedy, DMD is a dentistry practitioner in Louisville, KY.
  • Dentistry

  • English

  • Spanish

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Locations

Practice

Office5751 Preston Hwy Ste 104 Louisville, KY 40219
1
Office5900 Preston Hwy Louisville, KY 40219
2