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Dr. Patrick Kennedy, DMD
Dentistry
Dr. Patrick Kennedy, DMD is a dentistry practitioner in Louisville, KY.
4.4 Star Rating
Based on 7 reviews 4.4 Star Rating (7 reviews)
Practice
5751 Preston Hwy Ste 104 Louisville, KY 40219Compare Dr. Patrick Kennedy, DMD with other Dentistry Practitioners near you
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Dr. Kennedy's Reviews
Likelihood to recommend Dr. Kennedy
4.4
7 ratings, 2 with a written review
5 star | 86% | 86% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 14% | 14% |
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Been seeing dr. Kennedy for about 20 years now and I would never go anywhere else.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 24, 2020
Post a ResponseAre you Dr. Kennedy?
I have never in my life received service as I did at this business! As a customer paying money I should have been treated with respect. Lisa the office manager was the rudest person I’ve encountered. I called to discuss the wait time and verbatim her response was “our clientele we have here has no problem waiting, I’m not sure what to tell you”. I asked her how her boss would feel after she spoke to me in this manor her response was “my boss would be very pleased with me, he and I have a great relationship”. I told her this was horrible customer service you didn’t even apologize about the two hour wait and she said “why should I apologize, you told me you made another appointment with another dentist”. I asked to speak with the dentist over the dentistry she said “I will give him your name and your number and if he calls you fine, if he doesn’t I don’t know what to tell you”. I was absolutely sick to my stomach after this phone call with this woman. I could not believe my experience!
What went well
- Appointment scheduling
What could be improved
- Staff wasn't friendly
- Long wait times
1 other person found this helpful
Helpful
Jun 27, 2019
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How was your experience with Dr. Kennedy?Overall Patient Satisfaction
7responses
Likelihood of recommending Dr. Kennedy to family and friends is 4.428571 out of 5
About Me
biography
Dr. Patrick Kennedy, DMD is a dentistry practitioner in Louisville, KY.Dentistry
English
Spanish
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Locations
Practice
Office5751 Preston Hwy Ste 104 Louisville, KY 40219
Office5900 Preston Hwy Louisville, KY 40219
Compare Dr. Patrick Kennedy, DMD with other Dentistry Practitioners near you
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