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Office manager needs to go

My review said it all they hang up when they have no answer to your problems

What went well

Office environment
Appointment scheduling
Wait times

What could be improved

Didn't listen or answer questions
Didn't explain conditions well
Staff wasn't friendly
Appointment was rushed
Didn't trust the provider's decisions

Helpful

Barbara – Jul 12, 2022

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If you are afraid of dentists (like me!), this is DEFINITELY the practice for you! I went for the first time a year ago with an emergency broken tooth. Every staff member was friendly, encouraging and understanding of my anxiety. Dr. Sirota was amazing - kind, patient, witty and PAINLESS! I don't know how he did it - but I didn't even feel the novocaine needle. Fast forward to this week – and another dental emergency. I absolutely panicked when I found out that Dr. Sirota wasn’t available! Out of desperation, and with much trepidation, I agreed to see the unknown Dr. Krantz. My fears were unfounded – she was wonderful, understanding, patient, chatty and also painless. It is such a relief to know that I now have two dentists that I’m not afraid of! I'll never go anyplace else, and would recommend them to anyone.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

Helpful

Cindy Harms – Oct 14, 2019

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Know Before You Go

About Me

care philosophy

Quality dentistry performed in a caring and friendly atmosphere.

biography

Dr. Ricki Heather Krantz has dentistry in her DNA following in the footsteps of her now retired father, Dr. Bob Krantz founder of Drs. Krantz and Sirota 45 years ago in Brick, N.J. Dr. Krantz (AKA Dr. Ricki) is a graduate of the University...read more