


Dr. Robert Foust, DDS
Dentistry
Dr. Robert Foust, DDS is a dentistry practitioner in West Des Moines, IA.
3 Star Rating
Based on 26 reviews 3 Star Rating (26 reviews)
Practice
475 S 50th St Ste 300 West Des Moines, IA 50265Compare Dr. Robert Foust, DDS with other Dentistry Practitioners near you
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Dr. Foust's Reviews
Likelihood to recommend Dr. Foust
3.0
26 ratings, 19 with a written review
5 star | 46% | 46% |
4 star | 0% | 0% |
3 star | 4% | 4% |
2 star | 4% | 4% |
1 star | 46% | 46% |
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Root canal
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Nov 23, 2024
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Don’t go!
What went well
No results
What could be improved
- I didn't feel respected
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Disappointed Customer – Nov 22, 2024
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Dr. Foust and his capable staff have done a couple fillings for me and replaced my crown when I swallowed it. They are all friendly and the helpful. I feel comfortable there - which says a lot because I am not a fan of the dentist. It was clear that Dr. Foust is very particular about his work and he spent extra time to get my smile exactly right. Best part... it was all pain free!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
7 others found this helpful
Helpful
Ricardo – Dec 20, 2019
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He is so great and really made me feel comfortable got me in fast when i was having pain
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
9 others found this helpful
Helpful
Nov 13, 2019
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I'm so happy Dr Foust was able to do my Root Canal he was very gentle and didn't hurt a bit great doctor. I will be telling all of my friends and family to see him!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
11 others found this helpful
Helpful
Oct 07, 2019
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Dr Foust and his team do a fantastic job with my care every time my family comes in. They take the utmost care with my teeth. His staff is wonderfully friendly and always greets me with a smile. I would recommend this office to anyone
What went well
No results
What could be improved
No results
16 others found this helpful
Helpful
Aug 02, 2019
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I am so impressed with the front office staff mostly Rachel. She was so pleasant and nice to talk to. She worked so hard on my insurance and was right on the penny about how much I would owe. She is such a hard working, caring and honest person. She is much better then the last receptionists. Every time I call I hear her warm welcoming smiling voice she makes this office for me.
What went well
No results
What could be improved
No results
27 others found this helpful
Helpful
May 11, 2019
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My hygienist was great she did an amazing job and the doctor was great to was straight forward and gave me all my options for treatment. Will be going back for sure!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
22 others found this helpful
Helpful
Feb 13, 2019
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Unprofessional atmosphere and not the patient care i was hoping for.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
20 others found this helpful
Helpful
Feb 08, 2019
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I was sent here to get a root canal. I came 5 minutes early as they told me too and I waited in the waiting room for almost an hour after my appointment time just to be seated and the whole time while I was in the reception the blonde asstiance was talking non stop about her baby daddy issues. Then finally she gets me and all she says is the dentist will be in shortly. I was there for almost 3 hours for a root canal. The root canal hurt and I was uncomfortable the whole time. Will not be back
What went well
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
18 others found this helpful
Helpful
Dec 17, 2018
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I came recently as a new patient because it is close to where I live. Very small and a little outdated decor office. The receptionist was funny and friendly. Hygienist did a quick and easy cleaning in and out in less then 30 minutes and my insurance covered everything I didn't have to pay anything. Have not had any work done besides a cleaning yet. I felt that Dr. Foust did a thorough exam. Most of my appointment was spent in the room alone waiting for the dentist to look at my teeth.
What went well
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
6 others found this helpful
Helpful
Dec 07, 2018
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We have been patients of Dr. Foust for years, have noticed a decline in him as a dentist and person. Terrible staff and hygienist as well. Would definitely not recommend Dr. Foust or his staff to anyone!!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
24 others found this helpful
Helpful
Al & Marcia in Urbandale, IA – Nov 26, 2018
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Dr. Foust and his team were wonderful to work with. I've had a root canal before but with Dr. Foust and his assistant Rachel it was quickly and nearly painless. I've never had a cavity filled that was as easy and painless than a root canal with Dr. Foust.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
9 others found this helpful
Helpful
Jason in West Des Moines, IA – Oct 18, 2018
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I moved her recently and it was my first time and I went in for teeth cleaning and it hurt very bad. I have never had it hurt as much as it did here. I come every year once a year to get my teeth cleaned. The office is nice and good location and they take my insurance but the girl who cleaned my teeth did it so hard!
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Huyunuyh Nguyen – Oct 16, 2018
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Worst dental experience I've ever had. Dr Foust and his team do not care about their patients.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
16 others found this helpful
Helpful
Oct 04, 2018
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I went in for a 'quick look' at the root canal that I was referred to him for and he said that he would be doing the procedure now! I realize root canals are not fun but he was drilling so hard and didn't believe when I told him it hurt. He said it was just the pressure and on the third shot of novicane he jammed the needle in my mouth so hard! I was crying and he and his staff did not even care or ask if I was alright. His bedside manner is absolutely the worst! Stay away!!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
8 others found this helpful
Helpful
Shana in Des Moines , IA – Aug 07, 2018
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I have seen Dr. Foust for about 15 years. He has done crowns, fillings, extractions, root canals and cosmetic work for me. He is patient, compassionate and has a very warm personality. I would not hesitate to recommend him to anyone if they are looking for a caring and friendly and competent general dentist.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Dennis T. in West Des Moines, IA – Jul 10, 2018
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I was referred to Dr. Foust for cleaning and review for root canal of a decayed tooth. The referral was made by my GD one week after 3 wisdom teeth being extracted. I was told to expect a cleaning and scheduling of the root canal, considering my mouth needed time to heal. However, when I arrived Dr. Foust said they would be doing the root canal that day (one week after my previous oral surgery). I was taken aback but unfortunately agreed. My pain following this operation is exponentially worse.
What went well
- Office environment
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Gabe Conder in Des Moines, IA – Jun 17, 2017
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After drilling my face for over an hour for a root canal, this unfriendly man told me to take 2 ibuprofen when I got home, which I was shocked to hear considering the amount of pain in store for me.
I told him I was uncomfortable leaving without real medicine to which he very rudely, mockingly, and condescendingly replied I'm going to give you a prescription for 'real medicine.' Of course when I got to the pharmacy, I learned he'd called in an ibuprofen prescription. Treated me like a kid.
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
Des Moines, IA – Apr 27, 2016
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How was your experience with Dr. Foust?Overall Patient Satisfaction
26responses
Likelihood of recommending Dr. Foust to family and friends is 2.9615386 out of 5
About Me
biography
Dr. Robert Foust, DDS is a dentistry practitioner in West Des Moines, IA.Dentistry
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Locations
Practice
Office475 S 50th St Ste 300 West Des Moines, IA 50265