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Dr. Robert Merrill Jr, DDS
Dentistry
Dr. Robert Merrill Jr, DDS is a dentistry practitioner in Asheville, NC.
3.2 Star Rating
Based on 12 reviews 3.2 Star Rating (12 reviews)
Practice
561 Old County Home Rd Asheville, NC 28806Compare Dr. Robert Merrill Jr, DDS with other Dentistry Practitioners near you
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Dr. Merrill Jr's Reviews
Likelihood to recommend Dr. Merrill Jr
3.2
12 ratings, 5 with a written review
5 star | 42% | 42% |
4 star | 8% | 8% |
3 star | 8% | 8% |
2 star | 8% | 8% |
1 star | 33% | 33% |
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All they care about is how much money they can get out of you! The office manager has an attitude and probably needs to retire. The only one that really seemed to care about my situation was the hygienist. She was going to check and see if I could get charged a little less for peridontal cleaning. I doesn't seem to matter if you have a mouthful of teeth or one tooth-you get charged the same. Angie couldn't even step out and say she was sorry I had to pay for my last Dentist's mistake!
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Nancy Monteith in Asheville – Jun 15, 2018
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I have been going to Dr. Merrill for about 15 years. I've had bridge work and implant crowns along with my regular cleanings and x-rays. The treatment has always been top quality and the staff is great
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
NC – Aug 16, 2017
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Dr. Merrill"s staff reached out to me after my review to offer an apology for the billing mistake and offered to send me an invoice for the care received. If using a credit card you can get an invoice if you ask for one. I am happy with the cleaning that I had done that day.
What went well
No results
What could be improved
No results
Helpful
Deborah Love in Asheville, NC – Aug 09, 2017
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Great office. I have been going to Dr. Merrill's office for many years. Long term staff and super friendly plus quality dentistry. I would recommend for anyone needing a dentist in the Asheville or Leicester, NC communities.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Machelle S in Weaverville, NC – Jan 12, 2017
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Every crown I had placed by this quack has fallen off. Not to mention the chronic infection he gave me when he did a root canal. Considering pursuing a malpractice suit against this hack. If you value your health, stay away from him!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
10 others found this helpful
Helpful
Stephen Wooten in Asheville NC – Nov 01, 2016
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How was your experience with Dr. Merrill Jr?Overall Patient Satisfaction
12responses
Likelihood of recommending Dr. Merrill Jr to family and friends is 3.1666667 out of 5
About Me
biography
Dr. Robert Merrill Jr, DDS is a dentistry practitioner in Asheville, NC.Dentistry
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Locations
Practice
Robert L Merrill JR DDS PA561 Old County Home Rd Asheville, NC 28806