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Dr. Robert Olan, DDS

Dr. Robert Olan, DDS

Periodontics

Dr. Robert Olan, DDS is a periodontics practitioner in New Hyde Park, NY. He is accepting new patients.

4 Star Rating
Based on 24 reviews 4 Star Rating (24 reviews)

Lake Success Dental Group

3333 New Hyde Park Rd New Hyde Park, NY 11042

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Dr. Olan's Reviews

Likelihood to recommend Dr. Olan

4.0
24 ratings, 16 with a written review
5 star
71%
71%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Periodontal work
Dr. Olan was very patient with me and my concerns. He answered all my questions and worked with my medical problems. He was correct when he said he wants to make sure I'm not in pain and I wasn't. Unfortunately I put off the periodontist because of horror stories, which meant he had to do extensive work. I can not agree with those stories. He made me comfortable through each visit. I would definitely recommend Dr. Olan to my friends.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Feb 09, 2023
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no professional ethics.
he only reading the number of every single tooth instead of consultation in 10 -15 seconds .., and is not a nice doctor at all
What went well
No results
What could be improved
  • Didn't listen or answer questions
1 other person found this helpful
Helpful
Feb 04, 2023
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Dr. Olan is a professional and knowledgeable. He explained the procedure and what would happen after. He followed up with me the day after the procedure and was genuinely interested in my well being. His assistant and staff were kind and easy to work with.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jul 16, 2021
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Dr. R. Olan was very professional first time meeting him for consultation. He took time to explain what needed to get done on my periodontal issues. Unfortunately, his staff were not professional. Initial experience with staff’s inefficiency was when I attached on the clipboard the dental information card from my dentist with the forms for new patients. The receptionist said I did not submit when Dr. Olan asked for it. Second, my X-ray which I personally hand delivered to the Whitestone branch sat in the office for more than a month. They were supposed to submit to my insurance for approval. Nothing submitted according to my insurance. I wasted more than a month waiting for my appointment so dental work can get started. The staff said they do not have my xray. I drove 45 minutes for nothing. Dr. Olan, you should know about this. I am having my dental work done somewhere else.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
Gloria Cheng – Mar 20, 2021
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Dr. Olan is an excellent doctor, unfortunately his office staff is rude, unprofessional and inept. I have never experienced anything like this - shocked that they get away with this.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Mar 06, 2021
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I had an implant by Dr. Olan a few weeks ago and the experience was very positive. He made sure the area was numb and he explained everything to me as he went along. I can highly recommend Dr. Olan!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mary H. – Jul 05, 2020
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Dr. Olan is an outstanding Doctor. He explains the procedures, what to expect and it works exactly as he said. I had a tooth extraction and a bone implant two weeks ago and a follow-up visit on 10/10/2019. I have experienced no pain or discomfort and all is well. I have been going to him for a few years and he is and remains excellent as a Doctor and a kind person. Thank you Dr. Olan from a grateful patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 11, 2019
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Dr. Olan made me feel at ease, I felt no pain and had nothing to worry about.. you're in good hands great personality, respectful and cordial.. highly recommended!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
K.Papoulis – Aug 01, 2019
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Just came from an amazing visit with Dr. Olan. I had an extraction and and implant all within and hour and a half with absolutely no discomfort. Outstanding chair side manor along with being very informative and clear about the process. Thank you Dr. Olan and staff.
What went well
No results
What could be improved
No results
Helpful
May 18, 2019
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I keep having to call for the last 7 weeks, asking for the $100 you owe me. Calls are never returned, and when I get through I get lied to. First was we didn't get the check to I'll having the billing person take care of this, to the accountant hasn't come in. 2 months and no relief. I paid in full in August, but you required my insurance to pay you.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
2 others found this helpful
Helpful
herbert phillips in FLUSHING, NY – Dec 14, 2018
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Dr Olan explained everything to me ,he was gentle,and friendly.He is a VERY GOOD DENTIST.He made my time with him very comfortable.He saved my teeth.THANK YOU,Dr Olan.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Larry in Auburndale – Oct 10, 2018
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Dr. Orlan is terrific. Tells you what to expect, does a great job, follows-up, painless and very gentle.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Carol in Bayside, NY – Oct 09, 2018
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Dr.olan is an excellent dentist. He is very professional, thorough and friendly. He has a soft touch that makes each visit as painless as possible!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jan 26, 2018
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We agreed on a price for two implants and the abutment ant at the end he did not give me the abutment as promised. When I explained my dentist was going to charge me $1000.00 he shrugged his shoulders and said yes then walked into the next patients room. Then two weeks later he had the audacity to send me a bill for addition money when everything was paid in full at the very beginning.He seems very nice and upfront but he truly lives up to the expression a sheep in wolves clothing.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Flushing, NY – Nov 15, 2017
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October 2017 Ten stars for this great Periodontist-five won’t suffice! Dr. Olan is painless and a true professional. His chair side manner is phenomenal. His staff are personable and efficient. The office is immaculate. I had a double procedure:An implant and osseous surgery same day.. I was sent home with explicit written instructions and everything explained by Dr OLAN- perfection, In addition, The office staff called me to see how I was doing,, Superb experience,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Rickie in Williston Park, NY – Oct 21, 2017
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Dr. Olan helped me save my teeth! My gums were in VERY POOR condition when I first met the good doctor and his team. I was in dire need of deep cleaning and scaling followed by ossseous surgery. Dr.Olan was extremely caring in his work, assuring that I was pain free through the procedures and afterwards also. He explained every part of the procedure to me as he worked, all the while making sure that I was comfortable. His caring staff made sure I remained both pain and anxiety free! Excellent!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
17 others found this helpful
Helpful
Brian in Flushing, NY – Apr 13, 2016
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About Me

biography

Dr. Robert Olan, DDS is a periodontics practitioner in New Hyde Park, NY. He is accepting new patients.
  • Periodontics

  • English

  • Spanish

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Locations

Lake Success Dental Group

Lake Success Dental Group3333 New Hyde Park Rd New Hyde Park, NY 11042
1
  • Call
  • Fax
  • Hours
    • Mon: 10:00am - 6:00pm
    • Tue: 10:00am - 6:00pm
    • Wed: closed
    • Thu: 10:00am - 6:00pm
    • Fri: 8:00am - 2:00pm
    • Sat: closed
    • Sun: closed
  • Directions