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Dr. Russell Austin, DDS
Dentistry
Dr. Russell Austin, DDS is a dentistry practitioner in Chicago, IL.
1 Star Rating
Based on 2 reviews 1 Star Rating (2 reviews)
Practice
1532 W 99th St Chicago, IL 60643Compare Dr. Russell Austin, DDS with other Dentistry Practitioners near you
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Dr. Austin's Reviews
Likelihood to recommend Dr. Austin
1.0
2 ratings, 2 with a written review
| 5 star | 0% | 0% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 100% | 100% |
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Michelle is not empathetic at all. Rushes to finish work. Disputes your concerns. Only concerned about money.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Lesson Learned – Oct 06, 2020
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overcharges, dental fee per tooth is 900.00 for a bridge. Found new dentist with dental fee of 650.00 per tooth. Very disappointed with this dentist and would not recommend to anyone. Only cares about the money. Administration is poor, loses insurance pre-estimate documents. Also overbooks to increase charges. Be very careful and get other opinions before using the services of the dentist.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
GIL in Chicago, IL – Nov 17, 2017
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How was your experience with Dr. Austin?Overall Patient Satisfaction
2responses
Likelihood of recommending Dr. Austin to family and friends is 1 out of 5
About Me
biography
Dr. Russell Austin, DDS is a dentistry practitioner in Chicago, IL.Dentistry
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Locations
Practice
Austin Family Dental Center1532 W 99th St Chicago, IL 60643
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