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Dr. Sarah Northcott, DMD

Dr. Sarah Northcott, DMD

Periodontics

Dr. Sarah Northcott, DMD is a periodontics practitioner in O Fallon, MO.

3.7 Star Rating
Based on 9 reviews 3.7 Star Rating (9 reviews)

Practice

2934 Highway K O Fallon, MO 63368

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Northcott's Reviews

Likelihood to recommend Dr. Northcott

3.7
9 ratings, 9 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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A well done implant procedure
Dr. Northcott and her staff are highly professional and through the course of several visits, did a great job installing my implant and crown. Everyone was very friendly and courteous. Every aspect of the current and future procedures were explained in great detail. Dr. Sarah has wonderful patient interaction, and kept the discomfort to a minimum. I would highly recommend Dr. Northcott to anyone requiring Perio services.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeff Miller – Jan 18, 2024
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Oral Surgery
The procedure went very well, and the outcome was excellent. The staff was accommodating, and answered all my questions. While oral surgery is not fun, Dr. Northcott and staff made the process as smooth as it could possibly be.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Paul E. – Sep 10, 2022
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I called Dr. Northcott with questions about a procedure she had performed. She did not come to the phone; nor did she return my call at a later time. Instead, her assistant repeatedly stated that the doctor had completed the work needed. I felt very "dismissed." The doctor did follow up by sending a formal letter to me, outlining her treatment over time. It felt a very uncaring response to a patient with questions in follow-up to a recent procedure. I will not darken her doorstep again, and will seek a periodontist with a more patient-centered approach for my ongoing care.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
3 others found this helpful
Helpful
Louise N. – Feb 15, 2022
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DR. NORTHCOTT a periodontist in Ofallon, MO is by far the most inconsiderate and rude doctor I have ever been to. NEVER GO TO THIS OFFICE! Not to mention some of the staff there are ignorant. Yesterday I experienced for the 2nd time how absolutely awful this Dr. And her attitude was. That was my last straw. I work in a field with people everyday if you want people to respect you then you need to respect them she must have forgotten that when she went to school because she did not learn it. I m
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
St. Charles – Jun 22, 2017
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Dr. Northcott provides one of the best dental experiences I've had! Offering IV sedation for my gum graft and dental implants made the procedures comfortable. The results were amazing! A great Doctor and a great staff! So glad to have an office like this in O'Fallon, MO!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
St Louis, MO – May 22, 2017
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Dr. Northcott has been so wonderful to work with. Her staff truly cares about their patients. The results from my treatments have been amazing. Dr. Northcott is the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Evansville, IL – May 16, 2017
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Dr. Northcott and her staff provided the best dental experience I have ever had. They were so kind and great to work with. Very honest and transparent. I broke a tooth and needed an implant. Dr. Northcott is truly and expert in this field. They also provided IV sedation for both procedures. I couldn't thank them enough for being so accommodating! I recommend everyone see Dr. Northcott!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
WS in OFallon, MO – May 16, 2017
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THIS PLACE APPARENTLY TAKES NO INSURANCE PLAN NETWORKS - Fails to let you know this information when you book and appointment and fails to let you know even after they get your insurance information. I have never in my life encountered such a place. If you call and if a doctor's office your insurance information. They should know if they are in network or not. Since you give them your information and they call and check. But this place assumes after calling your insurance company that you don't
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Wentzville, MO – Apr 04, 2017
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We had an excellent experience with Dr. Northcott and staff. Very patient and thorough. Dr. Northcott's experience and extensive knowledge regarding implants and gum surgery is top notch. I had a very difficult case and it was executed with ease by Dr. Northcott. I would recommend Dr. Northcott to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
St Louis, MO – Mar 22, 2016
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About Me

biography

Dr. Sarah Northcott, DMD is a periodontics practitioner in O Fallon, MO.
  • Periodontics

Locations

Practice

Sarah Puzey LLC2934 Highway K O Fallon, MO 63368
1

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