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Dr. Shawn Jordan, DDS

Dr. Shawn Jordan, DDS

Endodontics
15+ years of experience

Dr. Shawn Jordan, DDS is an endodontics practitioner in Tonawanda, NY and has over 15 years of experience in the medical field. He graduated from University At Buffalo School Of Dentistry in 2007. He is accepting new patients.

4.9 Star Rating
Based on 800 reviews 4.9 Star Rating (800 reviews)

Apex Endodontics PLLC

125 Grand Island Blvd Tonawanda, NY 14150

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Jordan's Reviews

Likelihood to recommend Dr. Jordan

4.9
800 ratings, 214 with a written review
5 star
95%
95%
4 star
4%
4%
3 star
1%
1%
2 star
0%
0%
1 star
1%
1%

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Root Canals are Relaxing with Dr. Jordan
Dr. Jordan and his staff are outstanding! Never knew that a root canal procedure would be so relaxing and comfortable. It was a pleasurable, positive experience, and he is a master of his craft. He also uses state of the art tools. The office is very clean, and the staff is friendly and caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary Beth Wrobel – Jan 16, 2025
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First class people, practices, facility
I’m a tough judge of healthcare in the US for good reasons. Dr. Jordan and his team provided exceptional care using state-of-the-art technology to create a root canal experience that far exceeded any dental care I’ve received over 50 years in two states. Everything clicks at this practice. I am grateful to have been referred to Apex Endodontics.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Debra Palka – Nov 09, 2024
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Excellent service and staff!
Dr. Jordon and staff were professional and caring to my needs. He took the time to explain the procedure and checked on me throughout. I recommend him highly for your next procedure. The procedure was free of pain and I was out in one hour.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Joseph Oliverio – Oct 23, 2024
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Root canal
Friendly and welcoming staff, clean office, and Dr. Jordan did an awesome job on my root canal. Procedure went relatively quickly and no pain after the novocaine wore off. And you get to pick your music to listen to during the procedure :)
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 28, 2024
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First root canal
I was anxious and in agonizing pain when I arrived for my visit. The staff and Dr. Jordan were amazing. So thankful that I ended up in his care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 01, 2024
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APEX Endodontics provided exemplary care and handling of my root canal surgery. Dr. Jordan is an expert ! He was thoroughly explanatory, patient, caring, and gentle during the procedure. His assistant was amazing with the additional support and information she provided. I was also impressed with the new facility. It was bright, very clean, and spacious. This office is so welcoming with its friendly staff which added to the comfort of the visit. I am highly satisfied and would highly recommend for root canal procedures.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Marcia Ray – Feb 20, 2024
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I highly recommend Dr Jordan
The office was clean. The staff was very friendly! I was nervous for my root canal but Dr Jordan was great and I didn't feel anything! My pain was gone instantly!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Denielle Miller – Jan 09, 2024
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Root Canal Procedure
Office clean & beautiful. Staff friendly & helpful. Dr. Jordan was gentle and procedure went great. Haley assisted him and was wonderful. A little on the expensive side, but would go back there if I needed another root canal.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathi – Oct 26, 2023
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Flawless
Just had my second root canal at Apex. First they were able to fit me in quickly, as there was manageable pain, but pain nonetheless. Dr. Jordan's assistant, whose name escapes me at the moment, did an exceptional job preparing me for the procedure. The procedure itself was flawless and painless, which is what I expected from the first visit. I would certainly recommend this office to anyone who needs this service.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bradley Kane – Aug 22, 2023
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unbelievable ........painless!
This was the most enjoyable dentist visit I have ever had! Yes that's right I said enjoyable! I was so afraid of the norm....but Dr Jordan was anything but the norm! All business and gets right to it and he gets it done before you know what happened! Don't hesitate to call, the office staff is so sweet and friendly I am all about customer service and this office excels in all areas of service.....FIVE STARS*****
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joseph White – Jul 13, 2023
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Go here for a root canal!
Dr Jordan and his staff are professional and caring. This was my second time there and the procedure was painless and only took about an hour. Highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
PATRICIA – Jun 28, 2023
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Root canal
My anxiety regarding having general dental work done has been always been very high much less having a root canal. The staff at Apex was outstanding in helping to calm my nerves. The receptionist started my visit with a smile and being very welcoming. Madison, the dental assistant, was outstanding in calming my nerves by engaging in general small talk. Dr. Dominico repeatedly checked in on me and was very engaging. Dr Jordan, who completed the root canal, took the time to explain the procedure and worked efficiently abd with precision to complete the process. My entire experience was awesome, well as awesome as a root canal can be.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 31, 2023
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Root Canal
Very apprehensive about the procedure. Big dental phobia! Dr Jordan and his staff made this process as easy as could be. Amen to nitrous!!!! Pleasant atmosphere and catering staff all the way around. Thank you so much Apex!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Lee Morgan – Mar 27, 2023
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Emergent Root Canal
Thank you for getting me in and handling everything professionally and making what is considered an unpleasant experience enjoyable!
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Joe Cinelli – Nov 16, 2022
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Excellent experience
Very professional and skilled
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 15, 2022
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Pain free root canal. Everyone in office was nice and pleasant
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 14, 2022
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Awesome Experience!
Was in pain in the morning and just wanted to lay in bed all day, after the process, i was out of pain and got my energy back same day, even played volleyball later that night. Staff was upbeat and joked with me, making the experience as fun as it could be. The staff worked fast and efficient. Next day, i have very little pain and was back to eating and enjoying food. i even drank water with ice the next day. The process was as easy as getting a cavity filled. Cannot be more happy with my experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robert Albert – Mar 31, 2022
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Was nervous when entered but from the time the Young Lady met in lobby until completed they where able to Relax me and just made the experience nice. Truly appreciate everyone from The Dr. on down just simply perfect service. Thank You So Much
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jere – Mar 18, 2021
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Quality work and expert trouble shooting
What went well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Ray M – Mar 01, 2021
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Dr. Jordan and his staff were very friendly, courteous and professional. They were able to get me in on an emergency basis and quickly handled my issues. Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mar 07, 2020
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About Me

Watch Dr. Jordan's Video

care philosophy

Dr. Jordan does not shy away from even the toughest root canals.  He loves taking care of his patients and getting them out of pain.  There is top of the line technology in his office including: 3D x-ray, microscopes, electric motors,...read more

biography

Dr. Jordan loves saving teeth.  He is passionate about his work and spends as much time as needed with each of his patients.  Dr. Jordan has evening appointments and weekends available so that no one is left in pain.
  • Endodontics

  • Dentistry

  • University Of Buffalo -masters Degree

    Undergraduate School
  • University At Buffalo

    Residency Hospital, 2010
  • Veteran's Hospital Of Buffalo

    Internship Hospital, 2008
  • University At Buffalo School Of Dentistry

    Medical School, 2007
  • Purdue University - Bachelor Of Science

    Undergraduate School, 2000
  • Lockport Dental Society, Member

  • Twin Cities Dental Society, Member

  • American Association of Endodontists, Member

  • New York State Dental Association, Member

  • 8th District Dental Society., Member

  • Erie County Dental Society, Member

  • Niagara County Dental Society, Member

  • American Dental Association, Member

Locations

Apex Endodontics PLLC

Apex Endodontics PLLC125 Grand Island Blvd Tonawanda, NY 14150
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