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Dr. Shelby Smith, DDS

Dr. Shelby Smith, DDS

Pediatric Dentistry

Dr. Shelby Smith, DDS is a pediatric dentistry practitioner in Antioch, CA. She is accepting new patients.

5 Star Rating
Based on 49 reviews 5 Star Rating (49 reviews)

Practice

2330 Country Hills Dr Ste 101 Antioch, CA 94509

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

5.0
49 ratings, 42 with a written review
5 star
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Welcoming office and staff!
Recently moved back to the area, with my cousin recommending Dr. Shelby’s office. Today was my first visit with my eldest, but my hubby went on the first visit and appreciated their thoroughness.The office is gorgeous, and all of the staff have been extremely down to earth, and answered all of my questions, (and I tend to ask lots of questions lol)My kids love the office and look forward to going back!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa R – Feb 04, 2025
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Love love love
My kids and I love everything about going to Dr. Shelby. Everyone is friendly and they are always super efficient. My 6 year old loves coming to the dentist thanks to Dr. Shelby and the staff!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 30, 2025
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Caring, kind, and knowledgeable
She’s honest, excellent at coordinating treatments, and knows how to keep younger patients calm before and during a procedure. Remarkable team and she loves what she does and cares about her patients. Excellent customer service and love how she communicates treatment plans when there’s a complication.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 17, 2025
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BEST DENTIST EVER
Dr Shelby and her entire staff are amazing. The most kid friendly environment and make it so easy for your kids to love the dentist. Special needs friendly and I honestly just cant say enough good things!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 28, 2024
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Great at her job!
I was a patient of Dr. Shelby until I turned 18. I'm 37 and discovered earlier of this year that she recently reopened her practice. I was relieved as I wanted to make sure my kiddo has a positive experience with the dentist as I didn't (prior to being Dr. Shelby's patient). She welcomed us and guided me through the process as I brought my then 1 year old to her first visit. I highly recommend this place as their whole team is filled with love, patience and compassion. I will forever take my kids here while Dr. Shelby is still open. Thank you, thank you, thank you!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Blakeley – Aug 16, 2024
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Highly recommended!
We had our sons first visit yesterday and Dr. Shelby and her staff were amazing! The staff was very welcoming as we walked in. My son loved the fish tank and books that were in the lobby. We were brought back to Dr. Shelby’s office where she built a rapport with my son she talked with me while playing cars with him and I loved that. We were then taken back for his exam and it was just overall just a great experience! Highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gina – May 03, 2024
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Fabulous experience
My son has been going here since he was 4 years old. He is now almost 14 and getting his braces put on. Dr.Shelby Smith and her entire staff are wonderful. We have never had a bad experience. I highly them recommend this office.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 01, 2023
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We LOVE Dr. Shelby
Dr. Shelby and her team are always so caring and honest about treatment plans and the overall health of my children, not just about their dental care. I’ve never trusted a dental practice more and am so thankful to have found them for my boys. Thank you Dr. Shelby and team!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Machado Family – Mar 03, 2022
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Dr Shelby & her team are amazing! Excellent communication, excellent patient care! I’ve been in dentistry for over 20 years and moved to this area in 2018 & haven’t had the best of luck finding a team like Dr Shelby’s until now, and couldn’t be happier for our family! Thank you Dr Shelby!!! You’re the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alison – Nov 04, 2021
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The office staff are all so friendly and great with kids!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Meg – Oct 13, 2021
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We are so happy we found Dr. Shelby. Everyone in this office is wonderful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 13, 2021
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DR Shelby was absolutely awesome!!! She took her time and explained everything to me and was great with my kiddos!! Her staff was awesome as well, very nice folks and my kids loved it. We will definitely be going back and I would definitely recommend them to anyone with kids.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
One word AWESOME!!!!!! – Sep 15, 2021
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Everyone was so friendly and put myself and my 4yo at ease. Quick and efficient and did an amazing job with health and safety!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Samantha – Sep 03, 2021
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Just went to another 6 month check up with our 4 year old and 2 year old. We had another amazing experience, as we always do. Our 4 year old jumped out of bed this morning so excited because he knew he was going to the dentist. Literally couldn’t ask for anything better than that!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 26, 2021
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I was referred to Dr. Shelby by a few people and I am happy we decided to go to her office. My son is a highly functioning 3 year old ?? So I was extremely worried about how he would do on his first visit, but Dr. Shelby instantly put me at ease. I was particularly pleased with the steps that she and her staff are making for Covid screening. They were all so welcoming and made me and my son feel comfortable. We have already booked our next few appointments ?? I would highly recommend Dr. Shelby to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brittany B. – Aug 25, 2021
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My son is high functioning autistic (6) and Dr Smith made it a point to go above and beyond for his needs. My daughter is 3 and had no issues and said she wants to go back to the dentist tomorrow. As a nurse, it is important that providers not only provide a treatment plan, but also a thorough rationale as to why and when the treatment plan should be carried out. That’s exactly what Dr Smith did. I am not easy to please as a nurse, but my children left the office glowing with the excitement of returning for their next visit and that means the world. Thank you Dr Shelby!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alysha – Aug 12, 2021
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Dr. Smith is amazing with my 3 boys! She puts them instantly at ease and catches issues early on to save us time and money later on. The entire office staff is welcoming and professional. So lucky we found this office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 04, 2021
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Great staff and really easy to work with. My kids love everyone too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeremy ransom – Jul 20, 2021
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Dr. Shelby is very thoughtful of her young patients. The staff is experienced and caring. I highly recommend Dr. Shelby and her staff. My kids have been seeing her for years and they have always had good experiences, even with some cavities that needed to be addressed. Going to the dentist can be scary for kids, but Dr. Shelby and her staff are very thoughtful and caring with their young patients.
What went well
No results
What could be improved
No results
Helpful
Sharlene Eldredge – Jul 09, 2021
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My Daugther has been going to Dr. Shelby since she was a toddler... now my son goes there as well... Always great service and great with the kids. Love it here and will continue taking my kids to the new facility. Front desk is always awesome always helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Erica – Jul 08, 2021
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About Me

care philosophy

At Dr. Shelby's office, we offer comprehensive dentistry and orthodontics for children of all ages and all walks of life. Kids love us and parents trust us because we spend the time getting to know you and your child. We take the time to explain...read more

biography

Dr. Shelby Smith received her DDS degree at the University of the Pacific School of Dentistry in 1990. Having found her joy in working with children, she went on to UCLA, where she earned her Masters in Oral Biology and took specialty...read more
  • Pediatric Dentistry

  • Orthodontics & Dentofacial Orthopedics

  • University Of The Pacific

    Undergraduate School
  • Ucla School Of Dentistry, Department Of Pediatric Dentistry And Orthodontics

    Residency Hospital, 1993
  • Ucla, Neuropsychiatric Institute

    Fellowship Hospital, 1993
  • University Of The Pacific, School Of Dentistry

    1990

Locations

Practice

Shelby J. Smith DDS MS A Professional Corporation2330 Country Hills Dr Ste 101 Antioch, CA 94509
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